14. Responding to safeguarding letters

  • Responding to Safeguarding Letters

    Practical help to understand safeguarding concerns, respond carefully and present clear, evidence-led information to the court, Cafcass or other professionals.

    Person reviewing safeguarding correspondence and supporting evidence for family court proceedings

Technical Matter Guide

Law, procedure and Cafcass guidance checked 23 September 2026

Responding to a Cafcass Safeguarding Letter: checks, allegations, PD12J and the first hearing

A Safeguarding Letter is an early snapshot of the case, not the final welfare assessment. It tells the Family Court what Cafcass has learned from initial safeguarding enquiries, records important issues raised by the parties and gives early advice about risk and the next procedural steps. Reading it carefully before the first hearing can make a substantial difference to how clearly the real issues are identified.

Important 2026 procedural position: The Safeguarding Letter is no longer the universal private-law pathway. All family courts in Wales now operate the Child Focused Model, under which safeguarding enquiries form part of an earlier Child Impact Report rather than the traditional Safeguarding Letter/FHDRA/section 7 sequence. England is moving to the Child Focused Model through phased national rollout. Some English court areas already use the new process, while other areas continue to operate under the traditional Child Arrangements Programme. This guide is therefore primarily about Safeguarding Letters produced in cases still proceeding under the standard CAP route. The same evidential disciplines — checking sources, allegations, risk and recommendations — remain useful when reading safeguarding information contained in a Child Impact Report.
1

What is a Cafcass Safeguarding Letter?

Under the traditional Child Arrangements Programme, Cafcass undertakes initial safeguarding enquiries after receiving a private-law children application from the court.

Those enquiries ordinarily include police and local-authority safeguarding checks and separate telephone discussions with the adult parties.

Cafcass then provides the court with a short Safeguarding Letter setting out the information gathered, identified welfare or safety concerns and the FCA's initial advice about what should happen next.

Current arrangements The letter may identify where the child currently lives and what family-time arrangements are taking place.
Police checks Relevant police information obtained through Cafcass's safeguarding enquiries may be summarised.
Local-authority checks The letter records relevant information obtained from children's social care checks.
Parents' accounts Important safeguarding matters raised during the separate telephone interviews may be recorded.
Initial risk analysis The FCA identifies any immediate welfare concerns, possible harm or matters requiring further assessment.
Advice about next steps Cafcass may advise on further assessment, case management, interim arrangements or whether further Cafcass involvement is necessary.

When should it be filed?

Under PD12B, in a standard CAP case the Safeguarding Letter should ordinarily be provided to the court within the required safeguarding timetable and at least three working days before the first hearing.

The letter should identify which relevant court forms Cafcass considered, including the C100, C7 and C1A where applicable.

Will you receive a copy?

In most cases the parties receive the Safeguarding Letter before the hearing.

Cafcass explains that there can be exceptions — for example where disclosing part of the information could create a risk to another person, or where there has not been enough time before the hearing.

PD12J provides that if the parties have not been given the safeguarding material by the time of the FHDRA, the court must ordinarily inform them of its contents unless doing so would create a risk of harm to a party or the child.

What might Cafcass advise?

Depending on the information available, the advice may include:

  • that no further Cafcass assessment is presently required;
  • that the court can consider an agreed arrangement;
  • that further welfare assessment under section 7 is required;
  • that additional safeguarding information or disclosure is needed;
  • that the court should consider whether factual disputes require determination;
  • that particular interim arrangements require caution or safeguards;
  • or that the case should proceed towards a further or final hearing.
2

How should you check a Safeguarding Letter?

Do not read only the recommendation at the end.

Work through the letter systematically. Its value lies partly in understanding where each piece of information came from.

Part of the letter What to check
Court paperwork Does the letter appear to reflect the C100, C1A, C7 and any other relevant material actually filed?
Current arrangements Are the child's living and family-time arrangements recorded accurately?
Your account Is what you told Cafcass materially accurate, or has an important safeguarding point been misunderstood or omitted?
Other party's account Is it clearly recorded as that person's account rather than as an established finding?
Police information What exactly is recorded — allegation, arrest, charge, conviction, incident log or another form of police information?
Children's services information Does the letter distinguish a referral, assessment, child-in-need involvement, child-protection intervention or other social-care history?
Risk assessment What actual harm or future risk does the FCA identify, and what information is used to support that assessment?
Advice What exactly does Cafcass say should happen next, and why?

Separate source from interpretation

A Safeguarding Letter can contain several different forms of information in a short space. Keep them separate.

Source material

  • court forms;
  • police checks;
  • children's services checks;
  • what one parent said;
  • what the other parent said;
  • existing court orders or findings.

Professional analysis

  • identified safeguarding concerns;
  • assessment of possible risk;
  • view about what requires further investigation;
  • advice about interim safety;
  • recommended next procedural step.

Read it as an evidence map

For every important proposition, ask:

Who says this?
Where did the information come from?
Is it agreed or disputed?
Has the court made a finding about it?
What does Cafcass infer from it?
What does Cafcass say should happen because of it?

What if the checks are incomplete?

Sometimes safeguarding information is not available in time for the first hearing.

PD12J is particularly strict where domestic abuse or other risk issues arise. If the safeguarding checks are unavailable and no other reliable safeguarding information is available, the court should ordinarily adjourn rather than make substantive interim child-arrangements decisions without the necessary safeguarding material.

Cafcass may also be asked to provide an update once outstanding checks are received.

3

Safeguarding allegations, domestic abuse and PD12J

Where information before the first hearing indicates that domestic abuse may be relevant to the welfare decision, Practice Direction 12J requires the court to address the issue.

That information may come from:

  • the C1A;
  • the C100 or response;
  • the Safeguarding Letter;
  • police or local-authority information;
  • what a party tells the court;
  • or another reliable source.

Does an allegation in the Safeguarding Letter become a fact?

No.

A letter may record that one parent alleges domestic abuse, substance misuse, neglect, coercive control, stalking, emotional harm or another safeguarding concern.

Recording the allegation does not determine that it happened.

Equally, the court does not need to conduct a fact-finding hearing merely because allegations have been made.

K v K [2022] EWCA Civ 468: do not treat Cafcass as having decided that fact-finding is required

K v K is particularly useful at the Safeguarding Letter/FHDRA stage.

The Court of Appeal examined a case in which the first-instance judge had proceeded on the basis that Cafcass had recommended a fact-finding hearing.

In fact, Cafcass had said the court should consider whether such a hearing was required.

The Court of Appeal held that the decision to hold a fact-finding hearing was premature. The court should first identify the welfare issues, understand the allegations and ask whether determining those allegations is genuinely necessary for the decisions concerning the child.

Read K v K [2022] EWCA Civ 468 →

When is fact-finding necessary?

Under PD12J, the court should determine as soon as possible whether disputed allegations need to be determined in order to:

  • provide a factual basis for a welfare report;
  • enable an accurate assessment of risk;
  • determine the final child-arrangements issues;
  • or consider an appropriate domestic-abuse intervention.

The court must also consider whether the proposed fact-finding exercise is necessary and proportionate.

Re H-N [2021] EWCA Civ 448: identify the welfare relevance

The Court of Appeal emphasised that fact-finding in private-law children proceedings is not an exercise in determining every historic dispute between adults.

The allegations selected for determination should be those genuinely relevant to assessing risk and deciding the child's welfare.

Where coercive or controlling behaviour is alleged, the court must be capable of examining the alleged pattern holistically rather than artificially reducing the case to disconnected individual incidents.

Read Re H-N [2021] EWCA Civ 448 →

What if an admission is made?

PD12J provides that where a party makes an admission of domestic abuse at a hearing, the admission must be recorded in writing by the judge and set out in a schedule to the relevant order.

An admission may therefore alter whether further fact-finding is necessary and can become part of the factual platform for later welfare assessment.

What if Cafcass identifies an immediate risk of harm?

Section 16A of the Children Act 1989 requires Cafcass to provide a risk assessment where an officer has cause to suspect that the child is at risk of harm.

Cafcass also states that where the FCA is concerned about the child's safety, the FCA may be required to refer those concerns to children's social care.

4

What happens with the Safeguarding Letter at the first hearing?

In a standard CAP case, the First Hearing Dispute Resolution Appointment — commonly called the FHDRA — is the first substantive court hearing.

By then the court should ordinarily have the parties' application and response forms and the Cafcass safeguarding material.

The purpose is not simply to decide who is right or wrong. The court needs to identify:

  • what the child-related issues actually are;
  • whether safeguarding concerns exist;
  • which matters are agreed;
  • which factual issues remain disputed;
  • whether further evidence is necessary;
  • whether further professional assessment is required;
  • what interim arrangement, if any, is safe and appropriate;
  • and how the case should proceed towards resolution.
Agreement If there are no unresolved safeguarding problems and the parties agree, the court may be able to approve appropriate arrangements.
Further disclosure Police, social-care, medical or other relevant records may need to be obtained where genuinely necessary.
Fact-finding The court may decide that identified disputed allegations must be determined before safe welfare decisions can be made.
Section 7 A fuller welfare assessment may be directed where the court needs further evidence about the child's circumstances.
Interim arrangements The court may consider what should happen pending further evidence, subject to safeguarding and welfare.
Further hearing The matter may be listed for fact-finding, DRA, review or final hearing depending on what remains in issue.

What about interim contact where allegations remain unresolved?

PD12J contains specific safeguards.

Where a fact-finding hearing has been directed, or relevant domestic-abuse allegations remain undetermined, the court should not make an interim child-arrangements order unless satisfied that doing so is in the child's interests and will not expose the child or the other parent to an unmanageable risk of harm.

The court should consider the welfare checklist and the potential physical, emotional and psychological effect of making — or declining to make — the interim order.

Where interim direct contact is being considered, the court should also consider:

  • whether supervision or support is necessary;
  • where and by whom contact could safely be managed;
  • whether suitable facilities are available;
  • whether indirect contact would be more appropriate;
  • and whether the proposed contact would actually benefit the child.

What if Cafcass suggests a section 7 report?

The court decides whether a section 7 assessment is required and what questions it should address.

If a fact-finding hearing is required in a domestic-abuse case, PD12J provides that the court will not usually request the substantive section 7 report until after the factual issues have been determined.

This is because the FCA undertaking later welfare assessment may need a clear factual platform from which to assess risk and future arrangements.

5

How should a litigant in person respond?

A useful response is short enough to be usable at the first hearing but detailed enough to identify anything that could materially affect safeguarding or case management.

The aim is not to rewrite the Safeguarding Letter.

The aim is to make the court's job easier.

Issue Useful response
Objective factual error State the error briefly, give the correct information and identify the source if available.
Your account is materially misrecorded Identify what you actually said and why the difference matters to safeguarding or the next procedural decision.
Important safeguarding information omitted Identify the missing point, the evidence available and why the court needs to know about it now.
Other party makes disputed allegations Respond proportionately. Identify what is denied or admitted and what evidence may be required if the allegation is relevant to welfare.
Police/social-care entry misunderstood Distinguish carefully between an incident, referral, allegation, investigation, charge, conviction, assessment or finding.
You disagree with Cafcass's advice Explain what alternative direction or interim arrangement you seek and why it better manages the child's welfare and risk.
Further disclosure is needed Identify the specific document or agency, what issue it may resolve and why obtaining it is proportionate.
Participation or safety measures are needed Raise this before or at the hearing so that the court can consider appropriate participation directions and safe arrangements.

A simple response structure

Six headings can be enough

1. What I agree with
Identify points that are accurate or uncontroversial.

2. Material factual corrections
Correct only errors that matter.

3. Safeguarding issues requiring clarification
Identify concerns, omissions or disputed assertions relevant to risk.

4. Evidence / disclosure needed
Say what objective material could assist the court and why.

5. My proposal for the next stage
State the direction, assessment or interim arrangement you ask the court to consider.

6. Why that proposal meets the child's welfare needs
Bring the response back to the child rather than the conflict between adults.

What not to do

  • Do not send pages of hostile commentary simply because you dislike the letter.
  • Do not call Cafcass “corrupt” or “biased” without identifying a proper evidential basis.
  • Do not treat the other parent's allegations as findings merely because Cafcass recorded them.
  • Do not assume police involvement proves an allegation.
  • Do not assume the absence of police action disproves domestic abuse.
  • Do not bury the important safeguarding issue beneath dozens of minor corrections.
  • Do not send confidential Family Court material to social media or unrelated third parties.
  • Do not ask the court to determine allegations that would make no difference to welfare simply to establish who was “right”.

Do you need a position statement?

A short position statement can be particularly useful where:

  • the Safeguarding Letter contains a material factual error;
  • serious allegations are disputed;
  • you need the court to consider particular disclosure;
  • you seek or oppose a fact-finding hearing;
  • you need participation or safety measures;
  • there is a dispute about interim contact;
  • or the directions you seek need to be set out clearly.

It should usually focus on the issues the court needs to deal with at that hearing, not attempt to become your final witness statement.

Factual corrections versus professional disagreement

Cafcass permits parties to raise straightforward factual inaccuracies with the FCA or their manager.

But if the real issue is disagreement with professional assessment or advice to the court, that substantive issue belongs within the court proceedings.

6

Key cases, official sources and preparing for the FHDRA

K v K [2022] EWCA Civ 468

Particularly important at the first-hearing stage. The Court of Appeal explained that a fact-finding hearing should not be ordered automatically simply because allegations have been made or because Cafcass has suggested the court consider one. The court must identify the welfare issues and decide whether determining the disputed facts is necessary and proportionate.

Read the official judgment →

Re H-N and Others (Children) (Domestic Abuse: Finding of Fact Hearings) [2021] EWCA Civ 448

Leading Court of Appeal guidance on domestic abuse and fact-finding in private-law children proceedings. The court should identify allegations relevant to the child's welfare and, where coercive or controlling behaviour is alleged, consider the asserted pattern rather than focusing mechanically on isolated incidents.

Read the official judgment →

D (Change of Circumstances: Domestic Abuse Allegations) [2026] EWCA Civ 969

Current authority reinforcing the boundary between professional safeguarding assessment and judicial fact-finding. Cafcass may assess risk and advise the court, but an FCA cannot determine disputed abuse allegations. Where later welfare advice materially depends upon those allegations being true, the court may need to revisit whether findings are required.

Read the official judgment →

The important sequence

Safeguarding information does not automatically equal fact-finding.

The court should move through the questions in order:

What is the welfare issue?
↓
What allegations or safeguarding information relate to it?
↓
What is already admitted or objectively evidenced?
↓
What remains genuinely disputed?
↓
Does the court need to determine that dispute in order to assess risk or welfare?
↓
If yes, what evidence and procedure are necessary and proportionate?

Documents to have ready

Before the first hearing, put these documents together:

  1. the Cafcass Safeguarding Letter;
  2. the C100 application;
  3. the applicant's C1A, if any;
  4. the C7 response;
  5. the respondent's C1A, if any;
  6. the hearing notice;
  7. any existing Child Arrangements Order or other relevant order;
  8. any previous findings of fact or recorded admissions;
  9. the small number of documents needed to evidence an important correction;
  10. and a short note of the directions or interim arrangement you want the court to consider.

20 questions to ask before the first hearing

1. Have I read the entire Safeguarding Letter?
2. What court forms did Cafcass consider?
3. Are the current arrangements recorded correctly?
4. Is my account materially accurate?
5. What does the other party allege?
6. Which allegations do I admit, deny or need clarified?
7. What do the police checks actually say?
8. What does children's social care information actually show?
9. Are any checks still outstanding?
10. What immediate risks does Cafcass identify?
11. Has Cafcass advised that further assessment is required?
12. Does domestic abuse engage PD12J?
13. Which disputed facts actually matter to welfare?
14. Is fact-finding genuinely necessary?
15. What evidence would be required if it is?
16. Is further disclosure proportionate?
17. What should happen with contact in the meantime?
18. Are special measures or participation directions required?
19. What directions do I want the court to make?
20. How does my proposed route protect and promote the child's welfare?

Primary sources and official guidance

  1. Cafcass — A Family Court Adviser gives safeguarding advice to court — current explanation of the Safeguarding Letter, checks, interviews, risk and advice.
  2. Cafcass — Overview of involvement in private-law proceedings — safeguarding checks, interviews, timing of the letter and first-hearing process.
  3. Practice Direction 12B — Child Arrangements Programme — safeguarding enquiries, Safeguarding Letters, FHDRA and case-management framework.
  4. Practice Direction 12J — Domestic Abuse & Harm — safeguarding before the FHDRA, fact-finding, section 7 reports and interim arrangements.
  5. Children Act 1989 — section 1 — paramountcy, delay and welfare checklist.
  6. Children Act 1989 — section 7 — welfare reports.
  7. Children Act 1989 — section 16A — Cafcass risk assessments where a child is suspected to be at risk of harm.
  8. Practice Direction 36Z / Child Focused Model — current alternative private-law pathway using the Child Impact Report.
  9. Cafcass Cymru — Child Focused Courts national rollout — confirms that all family courts in Wales already operate the Child Focused Model.
  10. K v K [2022] EWCA Civ 468 — necessity and proportionality of fact-finding following early safeguarding material.
  11. Re H-N and Others [2021] EWCA Civ 448 — domestic abuse, patterns of behaviour and fact-finding in private-law proceedings.
  12. D (Change of Circumstances: Domestic Abuse Allegations) [2026] EWCA Civ 969 — current authority on the boundary between Cafcass risk assessment and judicial findings.

Safeguarding Letter received and hearing approaching?

JSH Law can help you review the Safeguarding Letter against the C100, C1A, response, existing orders and available evidence; identify material factual errors and disputed allegations; and work out what the court actually needs to deal with at the first hearing.

We can also help organise a concise position statement, chronology, safeguarding response, schedule of disputed issues or proposed directions so that the judge can see quickly what is agreed, what remains disputed and what you say should happen next.

Start with the Safeguarding Letter, application and response documents, hearing notice, existing orders and any documents that directly prove an important factual correction.

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Information notice: This page provides general legal and procedural information for England and Wales. It is not advice on the facts of an individual case. The correct response to safeguarding information depends on the allegations raised, available evidence, court orders, risk issues, procedural model and the individual child's welfare. Safeguarding Letters remain part of the traditional Child Arrangements Programme. The Child Focused Model uses a different information-gathering process and Child Impact Report. All family courts in Wales now operate the Child Focused Model and England is undergoing phased national rollout. JSH Law provides non-reserved legal services, litigation support and McKenzie Friend assistance to litigants in person. JSH Law is not an SRA-authorised solicitors' firm and does not provide regulated solicitor representation or conduct litigation on your behalf.

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