Why Family Court Transparency Matters: What the 30 January 2023 Reporting Pilot Meant for Parents and Litigants in Person

For decades, the family courts have operated in a space that is both necessary and uncomfortable: decisions of the highest consequence, made largely out of public view. On 30 January 2023, that began to shift. As reported by BBC News, a new transparency pilot allowed journalists to report on family court proceedings in a way that had not previously been possible. It was presented as a step towards accountability. But for parents and litigants in person, the real significance runs deeper—because scrutiny is not just about visibility, it is about whether the system can be properly trusted.

Why Family Court Transparency Matters: What the 30 January 2023 Reporting Pilot Meant for Parents and Litigants in Person

For years, one of the deepest frustrations for families caught up in the family justice system has been this: life-changing decisions are made behind closed doors, yet the people most affected often come away feeling unheard, disoriented, and unable to explain what has happened to them. That is why the 30 January 2023 transparency pilot in the family courts mattered so much. It was not simply a procedural reform for journalists. It was a recognition that secrecy, however well-intentioned, can also shield poor process, weak accountability, and profound injustice. For parents and litigants in person, that moment marked something important: the beginning of a more serious public conversation about what really happens in family court.

Key takeaways for litigants in person

1. Greater transparency in family court is not about sensationalism. It is about accountability, scrutiny and public confidence.

2. The family court deals with some of the most serious and intimate decisions the state can make about children and families.

3. For too long, many parents have felt unable to challenge what happened because the system has been too closed for meaningful scrutiny.

4. Journalists being allowed to report from family court was an important step, but it was never a complete answer on its own.

5. Litigants in person still need to be organised, informed and strategically prepared. Transparency helps, but it does not remove the need to present your case properly.

If you need strategic support with your family court case, chronology, statement, position statement, bundle preparation or hearing preparation, you can book a short initial call below.

What changed on 30 January 2023?

On 30 January 2023, a reporting pilot began in family courts in Leeds, Carlisle and Cardiff. Accredited journalists were to be allowed to report on proceedings in a way that had not previously been possible in any meaningful sense. The intention was to enable closer scrutiny of the family courts, the conduct of local authorities, and the broader decision-making machinery operating in cases involving children.

That may sound modest. In reality, it was significant.

The family courts decide some of the most sensitive issues the law can ever touch: whether a child should be removed from their family, whether parents should be restricted in seeing their children, whether allegations of neglect, abuse, coercion or risk are made out, and whether the state should intervene permanently in family life. These are not minor procedural questions. They are fundamental decisions with lifelong consequences.

Yet despite the seriousness of those decisions, family proceedings have long existed in a space where privacy and secrecy have become difficult to disentangle. Privacy for children is essential. That is not in dispute. But privacy for children is not the same thing as insulation of institutions from scrutiny.

Why this mattered so much

The strongest part of the reporting around the pilot was not simply that a rule was changing. It was the explanation of why scrutiny mattered in the first place.

One of the families referenced in the coverage was that of Liz Anstey, who described the family court process as surreal, traumatic and deeply confusing. She spoke of not knowing who was who, of hearings being adjourned, and of struggling to understand what was going on. That description will resonate with far too many parents.

It should not be normal for people to come out of proceedings affecting their children feeling as though they have fallen into a procedural rabbit hole. Yet many do.

For litigants in person especially, family court can feel like a system with its own language, its own hidden rules, and its own hierarchy of professionals speaking over the lives of ordinary people. Even where the legal process is attempting to do justice, the lived experience can still be one of disempowerment.

That is why scrutiny matters. Not because every complaint made by every parent will be justified. Not because every judicial decision is wrong. But because a justice system that cannot be properly observed will always struggle to command confidence.

The long road to transparency

The 2023 pilot did not appear out of nowhere. It followed decades of pressure, criticism and frustration.

There have been repeated calls over many years for family courts to be opened up to greater scrutiny. Those calls grew louder after cases in which serious errors or alleged miscarriages of justice became publicly known. The concern was never simply that family proceedings were private. The concern was that a private system can become a system in which accountability is too weak, patterns are too difficult to identify, and public understanding is distorted by the absence of real information.

As the article explains, there were previous attempts to increase transparency. In 2009, journalists were allowed into family court hearings, but the practical effect was limited. The rules were too unclear. Reporting remained heavily constrained. Journalists could attend, but not in a way that made meaningful public reporting realistic in most cases.

That distinction is important.

There is a world of difference between being nominally allowed into a courtroom and being able to report in a way that actually informs the public. If a journalist cannot identify the local authority, cannot speak to the family, cannot explain the core facts, and cannot describe the decision in a coherent way, then what exists is not real open justice. It is a carefully managed appearance of it.

Why “private” should never mean “beyond scrutiny”

Family cases are heard in private for good reason. Children must be protected. Their identities, welfare and futures must not be exposed to public harm. That principle is sound and necessary.

But there has always been a dangerous slippage in public debate: the assumption that because proceedings are private, detailed scrutiny is somehow inappropriate or impossible.

That is wrong.

The justice system should be capable of doing two things at once: protecting children’s anonymity while also allowing the conduct of professionals and institutions to be examined. Those aims are not contradictory. In fact, they should sit together. If anything, a system making decisions about vulnerable children should attract more careful scrutiny, not less.

The transparency debate has never really been about whether children should be named. They should not. It has been about whether the operation of the system itself should remain largely shielded from view.

That is where the reporting pilot mattered. It accepted, at least in principle, that anonymity for the child can coexist with proper public-interest reporting.

Why this issue matters to litigants in person

For litigants in person, the transparency issue is not abstract. It affects confidence, fairness and the perceived legitimacy of the whole process.

Parents representing themselves often feel that professionals enter the room with authority already attached to them. Cafcass officers, local authority social workers, experts, guardians, counsel and judges all operate within a system they understand. The parent may be the only person in the room trying to navigate it in real time.

When that process is then almost entirely shielded from outside scrutiny, the parent’s sense of powerlessness can intensify. Even where there are legal remedies, appeals or complaint routes, those mechanisms can be difficult, expensive, slow and procedurally complex. Many families do not have the resources to pursue them.

Transparency does not solve that problem entirely. But it changes the climate. It creates at least the possibility that poor practice, inconsistency, or systemic patterns may be seen and discussed.

And that matters, because courts and agencies behave differently when they know their conduct may be observed and reported.

The limits of transparency

It is also important to be realistic. Transparency is not a cure-all.

Allowing journalists to report on cases does not automatically prevent bad decisions. It does not guarantee that all families will be treated fairly. It does not eliminate the structural disadvantages faced by litigants in person. And it does not remove the emotional and procedural pressure of family proceedings.

In some respects, transparency may even expose a further uncomfortable truth: that the problem was never only secrecy. It was also resources, culture, delay, evidential inconsistency, and the enormous discretionary power exercised within a stressed and overburdened system.

But transparency still matters because without it, those deeper problems are easier to ignore.

A closed system can always reassure itself that it is functioning well. A scrutinised system has to show its workings.

The human cost of family court decisions

One of the most powerful features of the earlier article was its reminder that family court reporting is not simply about legal principle. It is about human consequence.

There is a tendency in legal systems to become desensitised to process. Adjournments become routine. bundles become routine. directions become routine. expert reports become routine. But for the family living through the case, none of it is routine.

When a child is removed, when contact is suspended, when allegations are made, when a case drags on, when a hearing ends in tears outside court, those events are not procedural footnotes. They are pivotal moments in people’s lives.

That is one of the reasons meaningful reporting matters. It restores some human visibility to a system that can otherwise become dominated by anonymised process and professional shorthand.

It forces a wider public to confront what family justice actually does.

The issue of confidence in the system

Sir Andrew McFarlane’s observation at the time that there was “an absence of confidence” in the family courts due to a “vacuum of information” was, in my view, a strikingly honest one.

Confidence in family justice cannot be manufactured by insisting that the public should simply trust it. Trust has to be earned. And in any justice system, trust depends in part on visibility.

Where information is too scarce, rumour fills the gap. Where reporting is too constrained, suspicion hardens. Where people are told that everything is being done properly but cannot see how, confidence erodes.

That does not mean every criticism is well-founded. It means opacity is a poor foundation for legitimacy.

What parents should take from this

If you are a parent or grandparent involved in family proceedings, this issue should matter to you even if no journalist ever attends your hearing.

It matters because it signals a broader recognition that the family justice system cannot remain culturally closed if it wants public trust.

It matters because it validates something many families have been saying for years: that the system can feel inaccessible, confusing and unaccountable.

And it matters because it underlines the importance of presenting your case in a way that is clear, disciplined and evidence-led. In a more transparent system, the quality of process becomes more visible. That means your own preparation matters too.

If you are self-representing, ask yourself:

Can I explain my case clearly?

Do I have a proper chronology?

Have I distinguished fact from allegation?

Have I focused on the child’s welfare rather than only my own grievances?

Do I understand what order I am asking the court to make and why?

Transparency may shine more light on the system, but you still need to be ready to stand in that light with a properly prepared case.

My own view

I have long taken the view that privacy for children must be preserved, but that this should never be used as a reason to avoid examination of how the family courts actually operate.

The stakes are simply too high.

When the state intervenes in family life, when children are removed, when contact is curtailed, when professional opinions shape outcomes, and when judicial discretion carries lifelong consequences, accountability is not optional. It is essential.

The 30 January 2023 pilot was important because it represented a serious move away from the idea that family justice can rely on closed-room legitimacy. It accepted that if the public is to have confidence in the system, the system must be prepared to be seen.

That does not weaken justice. It strengthens it.

Final thoughts

The family courts deal with some of the most painful and consequential decisions in the legal system. They will never be easy places. Nor should they become spectacles.

But neither should they remain so closed that only fragments of truth emerge, and only after years of campaigning, appeals, or extraordinary effort.

The 2023 transparency pilot mattered because it recognised that accountability and child protection can coexist. It recognised that secrecy is not the same as safety. And it offered, at least in part, a route towards a family justice system that could be better understood, better scrutinised and, perhaps in time, better trusted.

For litigants in person, that was and remains a development worth paying close attention to.


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Regulatory & Editorial Notice: This article is published by JSH Law Ltd for general information, commentary and public legal education only. JSH Law Ltd is not a firm of solicitors and does not provide reserved legal activities or regulated legal services. Nothing in this article constitutes legal advice, representation, or the formation of a solicitor-client relationship. Family court cases turn on their own facts, evidence, judicial evaluation and procedural history. Readers should obtain advice tailored to their own circumstances before taking or refraining from any step in litigation. Commentary on public reporting, court reform, institutions or third-party materials is editorial in nature and is presented in good faith on the basis of sources believed to be reliable at the time of publication.

The Rise of McKenzie Friends: Support, Risk, and the Reality in UK Courts | JSH Law

As more people navigate family court proceedings without legal representation, McKenzie Friends are becoming an increasingly visible part of the system. For many litigants in person, they offer practical support at a time when it is most needed. But while the right support can make a real difference, the wrong support can create serious and often irreversible consequences. Understanding that distinction—and where the risks lie—is now essential for anyone managing their own case.

Female litigant reviewing family court documents with McKenzie Friend support in UK courtroom setting
The Rise of McKenzie Friends: Support, Risk, and the Reality in UK Courts | JSH Law
Key Takeaways for Litigants in Person
  • McKenzie Friends can provide valuable support, but they are not legal representatives.
  • They operate outside formal regulation and oversight.
  • There is a wide variation in quality and experience.
  • Understanding their role — and its limits — is essential.
  • Used properly, they can strengthen a case. Used incorrectly, they can create risk.

The Rise of McKenzie Friends: Support, Risk, and the Reality in UK Courts

Over the past decade, the landscape of the family courts has changed significantly.

Increasing numbers of people are now navigating proceedings without legal representation. The reasons are well understood — rising legal costs, reduced access to legal aid, and the practical reality that many simply cannot afford traditional representation.

In response, a growing number of litigants in person have turned to McKenzie Friends for support.

For many, that support can be the difference between managing a case and becoming overwhelmed by it.

But as their presence in the courts has increased, so too has the need to properly understand what they are — and what they are not.

What Is a McKenzie Friend?

The concept of a McKenzie Friend originates from case law and is now an established part of court practice in England and Wales.

At its simplest, a McKenzie Friend is someone who provides support to a litigant in person during legal proceedings.

That support can include:

  • Taking notes in court
  • Helping organise documents
  • Assisting with preparation
  • Providing quiet guidance during hearings

They may sit beside you in court and help you stay focused and organised.

But their role is limited.

They are not your representative.

They do not automatically have the right to address the court, they cannot sign documents on your behalf, and they do not conduct litigation.

This distinction is fundamental.

Why Their Use Has Increased

The increase in the use of McKenzie Friends is not accidental.

It reflects a wider shift in access to justice.

Legal representation is, in many cases, expensive. For some, it is simply out of reach.

At the same time, the complexity of family proceedings has not reduced.

The result is a growing number of individuals who are expected to manage legally complex situations without formal support.

In that context, it is entirely understandable that people seek assistance where they can find it.

McKenzie Friends have emerged as part of that response.

The Benefit — and Why It Matters

When used properly, a McKenzie Friend can provide genuine value.

They can:

  • Help you stay organised
  • Improve how your case is prepared
  • Support you during stressful hearings
  • Provide clarity where the process feels overwhelming

For many litigants in person, particularly in emotionally demanding cases, that support is not just helpful — it is essential.

It can increase confidence, improve presentation, and make the process more manageable.

The Other Side of the Picture

However, the growth of this sector has also highlighted a more difficult reality.

There is no single standard for who can act as a McKenzie Friend.

Unlike solicitors or barristers, they are not subject to:

  • Formal qualification requirements
  • Regulatory oversight
  • Mandatory professional insurance

This creates a wide variation in the quality of support available.

Some individuals operate with care, structure, and a clear understanding of their role.

Others may not.

Where Risk Can Arise

The risk is not simply about competence.

It is about structure.

Problems tend to arise where the boundary between support and control becomes unclear.

For example:

  • Where decisions are effectively made for the litigant
  • Where communication is handled on their behalf
  • Where the case begins to feel as though it is being “run” by someone else

This is rarely intentional.

It often develops gradually.

But when it happens, it can affect both the integrity and the perception of the case.

There is also a very real, practical cost where support is poorly structured. What may initially appear to be a cheaper or more accessible option can, in some cases, lead to significant financial and personal loss. This can arise where a McKenzie Friend has little or no legal experience, offers services without clear boundaries, or operates without any form of professional accountability. Warning signs can include a lack of onboarding or written agreement, no clear explanation of their role, no insurance, and a tendency to take control rather than support. In those circumstances, mistakes are not just procedural—they can affect outcomes. Poorly drafted documents, missed deadlines, or misguided strategic decisions can result in prolonged proceedings, increased costs, and in some cases, irreversible damage to a person’s position. The reality is that in litigation, the consequences of getting it wrong are not theoretical—they are measured in time, money, and outcomes that cannot always be undone.

The Variation in Experience

Another factor to consider is the variation in experience across the sector.

Some McKenzie Friends bring years of practical exposure to court processes.

Others may have very limited experience.

Without formal standards, it can be difficult for a litigant to distinguish between the two.

This places an additional responsibility on those seeking support to ask the right questions and make informed decisions.

Practical Safeguards

If you are considering using a McKenzie Friend, there are some simple steps that can help protect your position:

  • Ask about their experience and background
  • Understand clearly what they will and will not do
  • Ensure you remain in control of your case at all times
  • Keep all arrangements clear and documented
  • Be cautious of anyone presenting themselves as a substitute for a solicitor

These steps are not about limiting support.

They are about ensuring that support is used properly.

The Balance That Needs to Be Struck

There is a clear tension within this space.

On one hand, access to justice requires that people are able to obtain support.

On the other, there is a need to ensure that support does not become something it is not intended to be.

Finding that balance is essential.

Support should strengthen your position, not compromise it.

Final Thoughts

The rise of McKenzie Friends reflects a system under pressure.

It also reflects the adaptability of those navigating it.

For litigants in person, the key is not whether to seek support.

It is how that support is structured.

Used correctly, it can be a significant advantage.

Used without clarity, it can introduce unnecessary risk.

Understanding that distinction is one of the most important steps you can take in protecting your case.

Need Structured Support With Your Case?

If you are navigating proceedings as a litigant in person and want clear, structured support that strengthens your case while keeping you in control, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice.