Updates and explanations relating to procedural changes, guidance, or developments affecting family court practice and expectations.

The Unregulated Legal Support Market Is Changing – And Not Everyone Will Survive Mazur | JSH Law

For years, the unregulated legal support market has operated in a space shaped more by necessity than structure. As increasing numbers of litigants in person entered the family courts, support services evolved to fill a widening gap—often quickly, and not always with clearly defined boundaries. The High Court decision in Mazur v Charles Russell Speechlys LLP marks a turning point. It does not change the law, but it does change how closely that law is now being examined in practice. The result is a shift that will not affect everyone equally—and not every model will survive it.

The Unregulated Legal Support Market Is Changing – And Not Everyone Will Survive Mazur | JSH Law
Key Takeaways
  • The unregulated legal support market is entering a period of increased scrutiny.
  • The distinction between support and conduct of litigation is now central.
  • Models that blur this line are likely to face challenge.
  • Structured, transparent support models will become the standard.
  • This shift will reshape access to justice, not remove it.

The Unregulated Legal Support Market Is Changing – And Not Everyone Will Survive Mazur

For years, the unregulated legal support market has operated in a space that was, if not undefined, then at least loosely interpreted in practice.

That space emerged out of necessity. As the number of litigants in person increased—particularly in the family courts—the demand for accessible, affordable support grew with it. In response, a wide range of support models developed, from informal assistance through to highly structured services.

Some of those models have provided genuine value. Others have blurred lines that were always present in law but not always enforced in practice.

The High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB) signals that this period of ambiguity is coming to an end.

The question is no longer whether the line exists. It is whether it is being respected.

A Market Built on Demand

To understand the significance of this shift, it is necessary to understand how the current landscape developed.

Over the past decade, the reduction in legal aid and the increasing cost of private representation have resulted in a substantial rise in litigants in person. In family proceedings, this is no longer the exception—it is the norm.

Where demand exists, supply follows.

The result has been the growth of an unregulated support sector, offering services that range from basic administrative help to full-scale case preparation.

In many instances, these services have filled a critical gap.

But the absence of clear structural boundaries has also led to inconsistency in how those services are delivered.

The Legal Position Was Always Clear

It is important to be precise about one point.

The legal framework has not changed.

The Legal Services Act 2007 has always made clear that “conduct of litigation” is a reserved legal activity. Only authorised or exempt individuals are permitted to carry it out.

What has changed is the level of attention being given to that distinction.

The decision in Mazur reinforces a strict interpretation of the law and, more importantly, signals that the courts are prepared to look beyond labels and examine what is actually happening in practice.

This is a shift from form to substance.

From Labels to Reality

For some time, the terminology used within the unregulated sector has allowed for a degree of flexibility.

Terms such as “support”, “assistance”, or “case help” can describe a wide range of activity.

The issue is that the law is not concerned with terminology. It is concerned with function.

If a person is, in substance, making decisions, managing the case, and acting on behalf of the litigant, then the question becomes whether they are conducting litigation—regardless of how their role is described.

This is where the impact of Mazur is most significant.

The focus is now on what is being done, not what it is called.

What This Means for the Sector

This shift is likely to have a filtering effect on the market.

Models that are clearly structured, transparent, and compliant with the legal framework are likely to adapt and continue.

Models that rely on blurred boundaries may find themselves under increasing pressure.

This pressure may come from multiple directions:

  • Opposing parties raising procedural challenges
  • Courts scrutinising the role of those involved in a case
  • Increased awareness among litigants themselves

Over time, this is likely to lead to a more defined and professionalised support landscape.

The Risk of Misinterpretation

There is, however, a risk that this development is misunderstood.

It would be easy to interpret Mazur as a restriction on support for litigants in person.

That would be the wrong conclusion.

The need for support has not diminished. If anything, it has increased.

The issue is not whether support should exist.

It is how that support is structured.

Well-structured support enhances access to justice. Poorly structured support can undermine it.

A Turning Point for Professional Standards

This moment represents an opportunity as much as a challenge.

For those operating within the unregulated sector, it creates a clear incentive to:

  • Define their role precisely
  • Ensure that litigants remain in control of their cases
  • Operate transparently and consistently

In doing so, the sector has the potential to evolve.

From a loosely defined collection of services into a more structured, credible, and trusted component of the justice system.

The Future of Legal Support

Looking ahead, the likely trajectory is not the disappearance of unregulated support, but its refinement.

We are likely to see:

  • Clearer distinctions between support and representation
  • More structured service models
  • Greater awareness among litigants of their own role and responsibility

This aligns with a broader trend within the legal system.

One in which accessibility, transparency, and accountability are becoming increasingly central.

Final Thoughts

The unregulated legal support market was shaped by necessity.

It is now being shaped by scrutiny.

The decision in Mazur does not close the door on support.

It defines the terms on which that support can operate.

Those who adapt to that structure will continue to provide value. Those who do not may find that the space they have relied upon no longer exists in the same way.

This is not the end of the sector.

It is the beginning of a more defined one.

Structured Support That Works With the Law

If you are navigating proceedings as a litigant in person and want support that is both effective and properly structured, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits After Mazur

There has always been a quiet grey area in the family courts around what a McKenzie Friend actually does in practice. Many litigants in person rely heavily on support, and in some cases that support can become so involved that it begins to look like the case is being run for them. Following the High Court decision in Mazur v Charles Russell Speechlys LLP, that grey area has now been brought into sharp focus. The court has made it clear that there is a legal boundary between supporting a case and conducting it—and understanding that boundary is now essential for anyone navigating proceedings without a solicitor.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits | JSH Law Legal consultation and court paperwork discussion
Key Takeaways for Litigants in Person
  • A McKenzie Friend provides support — they do not run your case.
  • Only authorised or exempt individuals can conduct litigation.
  • The key legal test is who is in control of the case.
  • Crossing the line can expose your case to challenge.
  • Structured support strengthens your position; loss of control weakens it.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits

There has always been a degree of confusion around the role of a McKenzie Friend.

For many litigants in person, the distinction feels blurred. You have support. That support may be experienced, knowledgeable, and heavily involved in your case. In practical terms, it can sometimes feel as though that person is “handling things” for you.

But following the High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), that distinction is no longer something that can be left unclear.

The law draws a firm line between supporting a case and conducting it.

Understanding where that line sits is now essential.

The Role of a McKenzie Friend — What It Is Meant to Be

The role of a McKenzie Friend is well established in the courts of England and Wales. It exists to support litigants in person, particularly in complex or emotionally demanding proceedings such as family cases.

At its core, the role is supportive.

A McKenzie Friend may:

  • Assist with preparing documents
  • Help organise evidence
  • Provide guidance on procedure and strategy
  • Take notes during hearings
  • Offer quiet assistance in court

In some circumstances, and only with the court’s permission, they may also be allowed to address the court.

But even then, the underlying position does not change:

The litigant remains in control of their case.

What “Running the Case” Actually Means

This is where the distinction becomes critical.

Running a case—legally described as “conducting litigation”—goes beyond support. It involves:

  • Making decisions about how the case progresses
  • Sending correspondence on behalf of the party
  • Managing filings and procedural steps
  • Taking responsibility for how the case is conducted

These are not simply administrative tasks. They are the core functions of legal representation.

Under the Legal Services Act 2007, they are reserved to authorised or exempt individuals.

This is the line that Mazur has brought back into sharp focus.

Why This Line Matters Now More Than Ever

For years, there has been a degree of practical flexibility in how cases are supported, particularly where litigants in person are concerned.

That flexibility has, in some areas, led to roles becoming blurred.

The decision in Mazur does not introduce a new rule. What it does is reinforce the existing one—and signal that it will be taken seriously.

The courts are now more alert to:

  • Who is actually making decisions
  • Who is sending communications
  • Who appears to be in control of the case

If the answer is not the litigant, questions may arise.

The Practical Difference — Control

The easiest way to understand the distinction is this:

A McKenzie Friend supports your case. They do not control it.

In a properly structured case:

  • You decide what to do
  • You approve every document
  • You send communications in your own name
  • You take responsibility for the case

Support sits behind that process, not in place of it.

Where that structure is clear, there is no difficulty.

Where it is not, that is where risk begins.

How the Line Gets Crossed (Often Without Realising)

In practice, the line is rarely crossed deliberately.

It tends to happen gradually.

A litigant feels overwhelmed. Someone steps in to “help more”. That help becomes more hands-on. Decisions start being made. Emails start being sent. The case begins to feel as though it is being handled by someone else.

At that point, the structure has shifted.

What began as support may now look, from the outside, like conduct.

And it is how it appears externally that matters.

Why This Can Affect Your Case

If the distinction is not maintained, the issue is not simply theoretical.

It can become a point of challenge.

The other side may argue:

  • That your case has not been properly conducted
  • That procedural steps are open to question
  • That your position should be treated with caution

Even if those arguments do not ultimately succeed, they can create distraction, delay, and pressure.

In litigation, that matters.

The Strongest Position You Can Be In

The strongest position is one where the structure of your case is clear, transparent, and beyond challenge.

That means:

  • You are visibly in control
  • Your decisions are your own
  • Your documents reflect your position
  • Your case is supported, but not run by someone else

This does not weaken your case.

It strengthens it.

A Better Way to Think About Support

The most effective support model is not one where someone takes over.

It is one where you are equipped.

Where:

  • Your case is structured properly
  • Your evidence is organised clearly
  • Your arguments are prepared carefully
  • You understand what you are doing and why

That is what good support looks like.

It is not about removing your role.

It is about strengthening it.

Final Thoughts

The distinction between a McKenzie Friend and someone running a case has always existed.

What Mazur has done is make it impossible to ignore.

Support is allowed. Conduct is restricted. Control must remain with the litigant.

Once that is understood and properly structured, the position becomes clear—and your case becomes stronger for it.

Need Structured Support Without Risk?

If you want support that strengthens your case while keeping you fully in control and compliant, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

Could Your Case Be Invalid? The Hidden Risk After Mazur

Most litigants in person focus on the evidence in their case—what happened, what can be proven, and what outcome they are asking the court to make. But following the High Court decision in Mazur v Charles Russell Speechlys LLP, there is another issue that is now just as important: who is actually running your case. If that line is blurred, it can create risks that go beyond the facts themselves—affecting how your case is viewed, how it is challenged, and ultimately how strong your position really is.

Could Your Case Be Invalid? The Hidden Risk After Mazur | JSH Law
Key Takeaways for Litigants in Person
  • If someone else is effectively running your case, it may create legal risk.
  • Only authorised or exempt individuals can conduct litigation.
  • The court is increasingly alert to who is actually in control of a case.
  • Opponents may use this issue tactically against you.
  • You must remain visibly and practically in control at all times.

Could Your Case Be Invalid? The Hidden Risk After Mazur

Most litigants in person are focused on the facts of their case.

What happened. What the evidence shows. What outcome they are asking the court to make.

But following the High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), there is another issue that cannot be ignored:

Who is actually running your case?

Because if the answer is “not you”, there may now be risks that many people simply haven’t considered.

Why This Issue Matters More Than Ever

The court in Mazur made it clear that “conduct of litigation” is a reserved legal activity. Only authorised or exempt individuals can carry it out.

This is not new law.

What has changed is how clearly—and how strictly—the courts are now prepared to apply it.

That means the question of who is in control of a case is no longer just technical. It can become a live issue.

What Could Go Wrong?

If someone else is effectively running your case—making decisions, sending correspondence on your behalf, or managing the process—you may face:

  • Challenges from the other side about how your case has been conducted
  • Increased scrutiny from the court
  • Arguments that your case has not been properly managed

This does not automatically mean your case is “invalid”.

But it does mean that your position may be more open to challenge than you expect.

The Tactical Reality

Family proceedings are often hard-fought.

Where an opportunity exists to challenge the other party’s position, it is often taken.

Following Mazur, one such line of challenge may be:

“This case has not been conducted properly.”

Even raising that argument can:

  • Shift focus away from your core case
  • Create additional pressure
  • Undermine how your case is perceived

That is a risk worth managing carefully.

The Most Common Misunderstanding

Many litigants assume that as long as they have help, they are protected.

That is not the test.

The test is control.

Are you the one making the decisions and taking the steps in your case?

If the answer is unclear, that is where problems can begin.

What a Safe Structure Looks Like

A properly structured case will always show that:

  • You make the decisions
  • You approve all documents
  • You send communications in your own name
  • You sign and file everything

Support can sit behind that.

It can be strong, detailed, and strategic.

But it must remain support.

Red Flags to Watch For

If any of the following are happening, it is worth stepping back and reassessing:

  • Someone else is emailing the court or the other side on your behalf
  • Documents are being sent without your clear approval
  • Decisions are being made “for you”
  • You feel like you are not fully in control of your case

These are not just practical concerns—they may now carry legal significance.

Staying in Control Strengthens Your Case

This is not just about avoiding risk.

When you are clearly in control of your case:

  • Your credibility improves
  • Your position is harder to challenge
  • Your case presentation becomes more coherent

Structure is not a limitation.

It is an advantage.

Final Thoughts

The decision in Mazur does not mean you should face proceedings alone.

It means that how your support is structured now matters more than ever.

The strongest position is one where you are clearly in control, supported by the right structure behind you.

Get that right, and your case remains focused where it should be—on the outcome for you and your family.

Need Structured Support With Your Case?

If you are a litigant in person and want support that strengthens your case without exposing you to unnecessary risk, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

Mazur Explained: The Case That Changes Who Can Run Your Court Case | JSH Law

The High Court has just drawn a firm line around who is actually allowed to run a court case—and it’s a line many people have been crossing without realising. In Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), the court made it clear that only authorised or exempt individuals can conduct litigation, and that supervision is not enough. For litigants in person, this is not just a technical legal point—it goes directly to how your case is handled, how it is perceived by the court, and whether your position is open to challenge.

Mazur Explained: The Case That Changes Who Can Run Your Court Case | JSH Law High Court legal proceedings and litigation documents
Key Takeaways for Litigants in Person
  • Only authorised or exempt individuals can legally conduct litigation.
  • Even well-meaning support can cross the line if someone starts running your case.
  • You must remain in control of your case at all times.
  • Getting this wrong can expose your case to challenge or criticism.
  • Structured, compliant support can strengthen your position significantly.

Mazur Explained: The Case That Changes Who Can Run Your Court Case

There has been a significant shift in how the courts are approaching who is actually allowed to run a case.

The High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB) has clarified something that, until now, many people in the legal world had quietly blurred:

Only certain people are legally allowed to conduct litigation — and supervision is not enough.

For litigants in person, this matters more than you might realise.

What Happened in Mazur?

The case arose from a situation where work on a legal matter had been carried out by someone who was not an authorised solicitor or exempt person, but who was working within a legal environment.

The argument was that because this individual was supervised, their actions were acceptable.

The High Court disagreed.

The judgment made it clear that:

  • “Conduct of litigation” is a reserved legal activity under the Legal Services Act 2007
  • Only authorised or exempt individuals can carry it out
  • Supervision by a solicitor does not make an unauthorised person compliant

This was not a new rule — but it is now being applied much more strictly.

What Does “Conduct of Litigation” Actually Mean?

This is the critical question.

It does not just mean standing up in court. It includes:

  • Making decisions about how the case is run
  • Sending correspondence on behalf of a party
  • Filing documents
  • Taking responsibility for procedural steps

In simple terms:

If someone else is effectively running your case — they may be conducting litigation.

Why This Matters for Litigants in Person

Many litigants in person rely on support. That support can be incredibly valuable — and in many cases, essential.

But there is now a much sharper line between:

  • Support (which is allowed), and
  • Conduct (which is restricted)

If that line is crossed, it can lead to:

  • Challenges from the other side
  • Increased scrutiny from the court
  • Questions about how the case has been handled

This is not about creating fear — it is about understanding how to stay on solid ground.

The Difference Between Support and Running the Case

A properly structured support model looks like this:

  • You make the decisions
  • You send the emails
  • You sign and file the documents
  • You speak for yourself in court

Support can include:

  • Drafting documents for you
  • Helping you prepare your case
  • Advising you on strategy
  • Assisting you in court as a McKenzie Friend

The key distinction is control.

You must remain in control of your case at all times.

What This Means in Practice

If you are receiving support, you should always be able to say:

  • “I reviewed and approved this document”
  • “I chose to send this”
  • “These are my instructions”

That clarity protects you.

It also strengthens your credibility in court.

A Shift in the Legal Landscape

This decision reflects a wider shift.

The courts are becoming more alert to:

  • Who is actually running a case
  • Whether the proper boundaries are being respected
  • How unregulated support is being used

At the same time, the reality remains:

Access to justice increasingly depends on litigants in person having the right support.

The answer is not less support.

It is better-structured support.

Final Thoughts

Mazur does not remove your ability to get help.

What it does is make one thing very clear:

There is a right way to do this — and a wrong way.

If your case is structured properly, support can be a powerful advantage.

If it is not, it can become a vulnerability.

Understanding that distinction is now essential.

Need Support With Your Case?

If you are navigating proceedings as a litigant in person and want structured, strategic support that keeps your case clear, compliant and strong, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

When Support Becomes Risk: Domestic Abuse Advocacy, McKenzie Friends and Access to Justice in Family Court

The legal sector’s wellbeing crisis for women is well documented—but for those supporting litigants in person in family court, the issue runs deeper. This article examines the hidden risks faced by domestic abuse advocates and McKenzie Friends, and why their vulnerability is not just personal, but a systemic access-to-justice concern.

Key takeaways for litigants in person:
  • Support from McKenzie Friends and domestic abuse advocates is often critical—but not formally protected within the legal system.
  • High-conflict family proceedings can lead to allegations being used tactically, sometimes extending to those providing support.
  • The removal or disruption of support—whether through complaints, threats, or police involvement—can significantly impact case outcomes.
  • This is not just a wellbeing issue; it is an access-to-justice issue affecting fairness in family proceedings.
  • Litigants should document all interactions, maintain clear boundaries, and ensure their support network is strategically structured.

When Support Becomes Risk: The Hidden Cost of Domestic Abuse Advocacy in Family Court

Clarity. Strategy. Confidence.

The legal sector is increasingly confronting a difficult truth: women working within it—particularly in high-conflict practice areas—are experiencing sustained levels of burnout, stress, and systemic pressure that are not being adequately addressed.

Recent findings from organisations such as :contentReference[oaicite:0]{index=0} highlight a stark reality. Women in law report lower wellbeing scores and higher levels of burnout than their male counterparts. The causes are often framed in familiar terms: long hours, billable targets, and the ongoing challenge of balancing professional and personal responsibilities.

But this framing, while valid, is incomplete.

There is a more complex—and more uncomfortable—issue operating beneath the surface. One that is rarely acknowledged in formal surveys, policy discussions, or institutional responses.

What happens when the act of supporting vulnerable clients becomes a risk to your own safety, reputation, and liberty?

This is the reality for many women working alongside litigants in person in the family courts—particularly those operating as McKenzie Friends, legal consultants, and domestic abuse advocates.


The Expanding Role of Support in Family Proceedings

The modern family court is increasingly populated by litigants in person (LiPs). This is not a marginal trend—it is structural.

Legal aid restrictions, rising costs, and the complexity of proceedings have resulted in a system where individuals are expected to navigate deeply personal, high-stakes litigation without formal representation.

Into this gap step support providers:

  • McKenzie Friends
  • Independent legal consultants
  • Domestic abuse advocates
  • Peer supporters and campaigners

These roles are not merely administrative. In practice, they involve:

  • Preparing bundles and chronologies
  • Drafting position statements and responses
  • Advising on litigation strategy
  • Supporting clients emotionally through proceedings
  • Ensuring safeguarding concerns are properly articulated

In many cases, this support is the difference between a litigant being able to meaningfully participate in proceedings—or being overwhelmed by them.

Yet despite the critical nature of this work, these roles remain largely unregulated, unsupported, and unprotected.


The Gendered Reality of Advocacy Work

It is not coincidental that many of those providing this form of support are women.

Family law, domestic abuse advocacy, and child welfare work are all areas where female participation is high. These roles often attract individuals with lived experience, strong safeguarding instincts, and a commitment to protecting vulnerable parties.

But with that commitment comes exposure.

Exposure to:

  • High-conflict disputes
  • Allegations and counter-allegations
  • Emotional volatility
  • Procedural pressure
  • Institutional opacity

And increasingly, exposure to something more concerning: personal risk arising from the cases themselves.


When Allegations Expand Beyond the Parties

Family proceedings—particularly those involving allegations of domestic abuse—are inherently adversarial. Where credibility is central, narratives matter. Evidence matters. Framing matters.

Within this environment, it is not uncommon for allegations to escalate.

What is less openly discussed is how those allegations can extend beyond the parties themselves.

Support providers may find themselves:

  • Named in correspondence or complaints
  • Accused of influencing or coaching litigants
  • Drawn into disputes between the parties
  • Subject to reputational attacks

In some cases, these dynamics go further.

There are increasing concerns that legal and procedural mechanisms—including complaints and, in certain circumstances, police involvement—can be used in a way that has the effect of removing or discrediting those providing support.

This is a critical point.

The issue is not whether allegations are always unfounded. Clearly, that is not the case. But the system must recognise that in a high-conflict environment, allegations can also be strategic.

And when they are, the consequences extend beyond the immediate parties.


The Immediate Impact: Disruption of Support

The removal of a support provider—whether through fear, pressure, or formal intervention—has immediate consequences.

For the litigant in person, it can mean:

  • Loss of continuity in case preparation
  • Inability to respond effectively to allegations
  • Increased emotional distress
  • Procedural disadvantage at hearings

For the support provider, it can mean:

  • Reputational damage
  • Emotional and psychological strain
  • Withdrawal from advocacy work entirely
  • Reluctance to support future clients

This creates what can only be described as a chilling effect.

Capable, committed individuals begin to step back—not because the work is unnecessary, but because the risk becomes unsustainable.


Secondary Trauma and Systemic Blind Spots

Even without direct legal or reputational risk, the nature of domestic abuse advocacy carries a significant emotional burden.

Support providers are routinely exposed to:

  • Detailed accounts of abuse
  • Safeguarding concerns involving children
  • Evidence of coercive and controlling behaviour
  • Prolonged litigation cycles with uncertain outcomes

This is, in effect, secondary trauma.

Yet unlike regulated professionals, many support providers operate without:

  • Formal supervision
  • Access to structured mental health support
  • Clear professional boundaries recognised by the system
  • Institutional backing

When this emotional burden is combined with the risk of being drawn into the dispute itself, the impact on wellbeing becomes significant.


The Access to Justice Problem

This is where the issue moves beyond individual wellbeing and into systemic concern.

The family justice system relies—whether explicitly or implicitly—on the presence of informal support structures for litigants in person.

If those structures become unstable or unsafe, the consequences are predictable:

  • Reduced quality of evidence presented to the court
  • Increased procedural errors
  • Greater strain on judicial time and resources
  • Outcomes that may not fully reflect the child’s welfare

In domestic abuse cases, where safeguarding is paramount, the stakes are even higher.

The removal of informed, consistent support can directly affect how concerns are articulated, understood, and ultimately determined.

This is not a peripheral issue.

It goes to the heart of fairness in proceedings.


The Regulatory Gap

At present, there is no comprehensive framework governing the role, protection, or accountability of individuals providing litigation support outside of regulated legal practice.

McKenzie Friends, in particular, occupy a legally recognised but operationally ambiguous position.

They are permitted to:

  • Provide assistance with case preparation
  • Offer support in court
  • Take notes and quietly advise

But they are not afforded:

  • Clear professional protections
  • Defined safeguards against misuse of allegations
  • Consistent recognition of their role within proceedings

This creates a structural imbalance.

Support is permitted—but not protected.


What Needs to Change

If the legal sector is serious about addressing the wellbeing of women working within it, this issue cannot be ignored.

Meaningful reform requires a shift in perspective.

1. Recognition of the Role

There must be formal recognition of the contribution made by litigation support providers in family proceedings.

This includes acknowledging:

  • The complexity of the work undertaken
  • The safeguarding context in which it operates
  • The reliance placed on it by litigants in person

2. Clear Guidance and Boundaries

The system requires clearer guidance on:

  • The scope of permissible support
  • The distinction between assistance and interference
  • The appropriate treatment of support providers within proceedings

3. Safeguards Against Misuse

Mechanisms must be considered to prevent the misuse of complaints, allegations, or processes in a way that disrupts lawful support.

This is not about shielding individuals from accountability.

It is about ensuring that the system cannot be used tactically to remove support where it is legitimately provided.

4. Wellbeing Support and Awareness

Workforce wellbeing strategies must extend beyond traditional legal roles.

This includes:

  • Recognition of secondary trauma
  • Access to support resources
  • Inclusion of advocacy roles in wellbeing discussions

A Strategic Reality

For those currently operating in this space, the reality is clear.

This work is essential—but it is not without risk.

That risk must be managed strategically.

This includes:

  • Maintaining clear professional boundaries
  • Documenting all interactions and advice
  • Avoiding direct involvement in disputes between parties
  • Ensuring communications are measured and evidence-based

Above all, it requires an understanding that the environment is not neutral.

Family proceedings—particularly those involving allegations—are dynamic, contested, and, at times, unpredictable.


Conclusion: Beyond Wellbeing

The conversation about women’s wellbeing in the legal sector is necessary—and overdue.

But it must go further.

It must recognise that in certain areas of practice, the issue is not simply one of workload or workplace culture.

It is one of risk.

Risk to reputation.

Risk to mental health.

And, in some cases, risk arising directly from the act of providing support itself.

Until this is acknowledged—and addressed—the system will continue to rely on individuals who are operating without the protections that their role demands.

And litigants in person, particularly those navigating domestic abuse cases, will continue to face proceedings without the consistent support they need.

Clarity. Strategy. Confidence.

Those principles do not apply only to litigation.

They must apply to the system itself.


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Regulatory & Editorial Notice:
JSH Law Ltd is not a firm of solicitors and does not provide reserved legal activities. The content of this article is for information and commentary purposes only and does not constitute legal advice. Any references to systemic issues or procedural concerns are based on general observations within the family justice system and should not be taken as findings in any individual case.

The Use of AI in Preparing Court Documents: Why the Civil Justice Council Consultation Matters

The Civil Justice Council has launched an eight-week consultation examining whether new rules are needed to regulate the use of artificial intelligence in preparing court documents. Chaired by Lord Justice Birss, the Working Group is considering whether safeguards or formal declarations should apply when legal representatives use AI to draft pleadings, witness statements and expert reports. The consultation recognises both the efficiency benefits of AI and the risks of hallucinated case citations, fabricated authorities and evidential integrity concerns. Particular focus is placed on witness statements and expert evidence, where authenticity is central to the administration of justice. The consultation closes on 14 April 2026. This article explains what is being proposed, why it matters for litigants in person and legal professionals, and how responsible AI use can strengthen — rather than undermine — credibility in court proceedings. PDF here.

The Use of AI in Preparing Court Documents: Why the Civil Justice Council Consultation Matters

Category: AI & Law / Procedural Updates  |  Audience: Litigants in Person & Legal Professionals (England & Wales)

Key takeaways for litigants in person

  • The Civil Justice Council (CJC) is consulting on whether rules should govern the use of AI in preparing court documents.
  • The consultation closes on 14 April 2026.
  • Proposals include possible declarations where AI has been used to generate substantive content.
  • Administrative uses (spell-check, transcription, formatting) are unlikely to require disclosure.
  • Witness statements and expert reports are likely to face stricter safeguards.

What Is This Consultation About?

The Civil Justice Council (CJC) has published an Interim Report and opened an eight-week consultation examining whether procedural rules are needed to regulate the use of artificial intelligence in preparing court documents.

The Working Group is chaired by Lord Justice Birss and includes members of the judiciary, the Bar Council, the Law Society and academic representatives.

The core question is simple but significant:

Should formal rules govern how legal representatives use AI when preparing pleadings, witness statements, skeleton arguments and expert reports?

The consultation paper explains that AI has enormous potential benefits — but also significant risks, particularly around hallucinated case citations, fabricated material and evidential integrity.

Why This Matters

AI is already being used across the legal sector for:

  • Legal research
  • Drafting pleadings
  • Preparing skeleton arguments
  • Summarising disclosure
  • Drafting witness statements
  • Generating expert reports

The consultation recognises that while AI improves efficiency and access to justice, it also introduces risks including:

  • Hallucinated case citations
  • Invented legal authorities
  • Embedded bias in generated content
  • Deepfake or manipulated evidence
  • Hidden metadata (“white text”) manipulation

The administration of justice depends on reliability. If courts cannot trust documents filed before them, confidence in the system erodes.

What the Working Group Proposes

The consultation distinguishes between:

  • Administrative uses (spell-check, formatting, transcription, accessibility tools)
  • Substantive generative uses (AI drafting legal argument, evidence, or expert analysis)

The Working Group’s emerging position suggests:

  • No additional rule required for statements of case or skeleton arguments, provided a legal professional takes responsibility.
  • Stricter controls for witness statements, particularly trial statements.
  • Possible declarations confirming AI has not generated witness evidence.
  • Amendments to expert report statements of truth to require disclosure of AI use.

Witness Statements: The Most Sensitive Area

The report strongly indicates that generative AI should not be used to create or alter substantive witness evidence.

The concern is straightforward:

  • Witness statements must be in the witness’s own words.
  • AI “improving” phrasing may alter tone, emphasis or meaning.
  • Courts rely heavily on authenticity.

The Working Group proposes a declaration that AI has not been used to generate, embellish or rephrase evidence in trial witness statements.

That is significant. It signals that evidential integrity is where regulation will likely concentrate.

Expert Reports: Transparency Rather Than Prohibition

Unlike witness statements, expert reports may legitimately use AI tools for:

  • Data analysis
  • Document extraction
  • Technical modelling

However, the consultation proposes that experts should disclose and explain any AI use beyond administrative functions.

The aim is transparency — not prohibition.

What About Litigants in Person?

Notably, this consultation does not focus on regulating litigants in person.

The paper recognises that many unrepresented parties may rely on AI as their only accessible form of legal assistance.

That presents a policy tension:

  • AI can improve access to justice.
  • But AI can generate inaccuracies.
  • Litigants may lack the expertise to verify output.

Any regulation must therefore balance fairness with accessibility.

Should There Be Mandatory AI Declarations?

International approaches vary. Some US courts require certification of AI use. Others do not.

The Working Group is cautious. It recognises that:

  • AI is rapidly integrating into legal software.
  • It may soon be impossible to distinguish “AI use”.
  • Over-regulation may increase delay and satellite litigation.

The likely direction appears to be:

  • No blanket declaration for routine drafting.
  • Targeted safeguards for evidence.
  • Clear professional responsibility.

Why This Consultation Is Forward-Looking

AI is not going away. The question is not whether it will be used — but how responsibly.

The consultation reflects a mature approach:

  • Encourage innovation.
  • Protect evidential integrity.
  • Preserve public confidence.
  • Avoid stifling access to justice.

That balance is critical.

How to Respond to the Consultation

The consultation closes on 14 April 2026.

Responses can be submitted by completing the consultation cover sheet and sending it to:

CJC.AI.consultation@judiciary.uk

Questions about the process can be directed to:

CJC@judiciary.uk

Responses may be submitted in Word or PDF format.

What This Means Practically

If you are preparing court documents using AI:

  • Verify all case citations manually.
  • Check statutory references independently.
  • Do not use AI to generate witness evidence.
  • Retain responsibility for every word filed.

AI is a tool. It is not a shield.

A Realistic Perspective

Used responsibly, AI enhances efficiency. Used carelessly, it damages credibility.

The Civil Justice Council is not proposing a ban. It is seeking proportionate governance.

That distinction matters.


Book a 15-minute consultation (phone)

If you are navigating litigation and considering using AI tools, or if you are concerned about AI-generated material in your case, you can book a 15-minute consultation below:

Technology should strengthen your case — not undermine it.


Regulatory & Editorial Notice

This article provides general commentary only and does not constitute legal advice. JSH Law provides litigation support services to litigants in person and does not conduct reserved legal activities. References to consultation materials are for informational purposes only.

You can download the pdf here : Interim-Report-and-Consultation-Use-of-AI-for-Preparing-Court-Documents-2.pdf

Family Court Procedural Updates (Last 12 Months): What Litigants in Person Need to Know

Has Family Court procedure changed? Learn recent rule updates, transparency reforms, and how to stay compliant as a litigant in person.

Family Court Procedural Updates (Last 12 Months): What Litigants in Person Need to Know

Category: Procedural Updates  |  Audience: Litigants in Person (England & Wales)

Key takeaways for litigants in person

  • Family Court procedure changes regularly — sometimes quietly.
  • The Family Procedure Rules 2010 are amended multiple times per year.
  • Practice Directions (such as PD12B and PD12J) are updated periodically.
  • Digital filing systems and transparency guidance continue to evolve.
  • If you rely on outdated procedure, your application may be delayed or undermined.

Why Procedural Updates Matter

Family law is not static. While the Children Act 1989 provides the substantive framework, the practical mechanics are governed by the Family Procedure Rules (FPR) and supporting Practice Directions.

Amendments can affect:

  • How and when documents must be filed
  • Remote vs in-person hearing arrangements
  • Transparency and reporting rules
  • Safeguarding case management expectations
  • Digital case management platforms

Litigants in person are expected to comply with current procedure — even if unaware of changes.

Key Procedural Developments in the Last 12 Months

Area Update Trend Why It Matters
Family Procedure Rules Amendments Periodic rule updates clarifying case management and filing requirements. Incorrect filing or missed compliance deadlines can weaken credibility.
Transparency & Reporting Expansion of reporting pilot schemes in Family Court proceedings. Greater potential for accredited reporting — parties must understand privacy boundaries.
Digital Case Management Continued rollout and refinement of online filing systems. Errors in uploading documents or service may cause delay.
Domestic Abuse Case Handling Ongoing emphasis on safeguarding compliance under PD12J. Courts scrutinise risk assessment more closely.
Case Management Efficiency Stronger judicial focus on timetables and narrowing issues. Unfocused arguments are less tolerated.

Always check the most recent consolidated version of the Family Procedure Rules on justice.gov.uk.

Where to Check for Future Updates

Why This Is Especially Important for Litigants in Person

Lawyers monitor procedural amendments as part of professional obligation. Litigants in person must take active steps to stay informed.

Practical rule

Before issuing any application, always check:
1. The latest version of the relevant Practice Direction.
2. Whether the form has been updated.
3. Whether filing requirements have changed.

Courts expect procedural compliance from all parties. “I didn’t know the rule changed” is rarely persuasive.


Book a 15-minute consultation (phone)

If you are unsure whether procedural changes affect your case — or you want your documents reviewed for compliance — you can book a 15-minute initial consultation below:

Useful links

  1. Family Procedure Rules 2010
    legislation.gov.uk
  2. Practice Direction 12B
    justice.gov.uk
  3. Practice Direction 12J
    justice.gov.uk
  4. Children Act 1989
    legislation.gov.uk
  5. Judiciary of England & Wales
    judiciary.uk
  6. Family Court Forms Collection
    gov.uk

Regulatory & Editorial Notice

This article is provided for general informational purposes only and does not constitute legal advice. Procedural rules may change. Always verify the current version of rules, practice directions, and official guidance before relying on procedural information.