Terms and Conditions — JSH Law Ltd

You are here: / Terms and Conditions — JSH Law Ltd
Jessica Susan Hill – McKenzie Friend Services Logojsh law ltd

Website Terms of Use — JSH Law Ltd

  1. About JSH Law Ltd and these terms
  • JSH Law Ltd (“JSH Law,” “we,” “us,” or “our”) operates the website at https://jshlaw.co.uk (the “Site”).
  • Company details: JSH Law Ltd is a company registered in England and Wales with company number [16870438]. Registered office: [JSH Law Ltd c/o Mayes Business Partnership, Red Rose Court, Accrington, United Kingdom, BB5 5JR].
  • Regulatory information: JSH Law Ltd not is authorised and regulated by the Solicitors Regulation Authority (SRA) [SRA number: ●]. The SRA Standards and Regulations do not apply to our services.
  • Contact: [jessica.hill@jshlaw.co.uk], [+44 07564 236528], or write to [JSH Law Ltd c/o Mayes Business Partnership, Red Rose Court, Accrington, United Kingdom, BB5 5JR]. For privacy matters, contact [privacy@jshlaw.co.uk].
  • By using the Site, you accept and agree to these Website Terms of Use and our Privacy Notice and Cookies Policy. If you do not agree, do not use the Site.
  1. Changes to these terms and to the Site
    We may update these terms and the Site from time to time. Changes take effect when posted. Continued use constitutes acceptance of the updated terms.
  2. Accessing the Site
    The Site is provided free of charge on an “as is” and “as available” basis. We do not guarantee that the Site, or any content on it, will always be available, uninterrupted, or error‑free. We may suspend, withdraw, or restrict availability for business and operational reasons.
  3. No legal advice; no solicitor–client relationship
  • Content on the Site is for general information only and is not legal advice. Specific legal advice should be taken before acting.
  • Use of the Site, including sending us information via online forms or email, does not create a solicitor–client relationship. A solicitor–client relationship is formed only when we confirm in writing our engagement terms.
  1. Professional obligations and complaints
    We are not subject to the SRA Standards and Regulations. If you have a complaint about our services, please consult our Complaints Procedure [link or location] or contact us at [jessica.hill@jshlaw.co.uk]. If we cannot resolve your complaint, you are not entitled to refer it to the Legal Ombudsman.
  2. User conduct and acceptable use
    You must not misuse the Site. In particular, you must not:
  • breach any applicable law or regulation;
  • transmit or upload viruses, malware, or other harmful material;
  • attempt to gain unauthorised access to the Site, servers, or related systems;
  • conduct data mining, scraping, or automated collection without our prior written consent;
  • infringe intellectual property or privacy rights; or
  • submit unlawful, defamatory, obscene, offensive, or misleading content. We may suspend or terminate access if these terms are breached.
  1. User‑generated content (including comments)
  • If the Site enables comments or user submissions, you are responsible for your content. You warrant that you own or have rights to post it and that it is lawful and non‑infringing.
  • Moderation: We may moderate, edit, or remove content at our discretion.
  • Licence: By posting content, you grant us a worldwide, non‑exclusive, royalty‑free licence to use, reproduce, display, and distribute that content on or in connection with the Site.
  1. Intellectual property
    All content on the Site (text, graphics, logos, images, software, and layout) is owned by or licensed to JSH Law Ltd and is protected by intellectual property laws. You may view, print, and download extracts for personal use only. No other use is permitted without our prior written consent.
  2. Linking and third‑party sites
    You may link to our homepage in a fair and lawful manner that does not damage our reputation or suggest association or endorsement where none exists. We reserve the right to withdraw linking permission.
    The Site may contain links to third‑party websites and resources. We have no control over, and accept no responsibility for, their content or practices.
  3. Reliance and disclaimers
    While we aim for accuracy, we make no representations, warranties, or guarantees, whether express or implied, that Site content is accurate, complete, or current.
  4. Limitation of liability
  • Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
  • To the maximum extent permitted by law, we exclude all implied conditions, warranties, representations, or other terms that may apply to the Site or its content.
  • We will not be liable for any loss or damage arising out of or in connection with use of, or inability to use, the Site; or use of or reliance on any content displayed on the Site; including without limitation indirect or consequential loss, loss of profit, data, goodwill, or business interruption.
  1. Viruses
    We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your device and using your own virus protection software.
  2. Governing law and jurisdiction
    These terms and any non‑contractual obligations arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers resident in other parts of the UK may bring proceedings in their local courts.
  3. Miscellaneous
    If a court finds any part of these terms invalid or unenforceable, the remainder will continue in force. No failure or delay to exercise any right will operate as a waiver. You may not assign or transfer your rights under these terms without our consent.

Privacy Notice (including Cookies) — JSH Law Ltd

Effective date: 24/11/2025

  1. Who we are (Controller)
    JSH Law Ltd (“JSH Law”, “we”, “us”, “our”) is the controller of personal data collected via https://jshlaw.co.uk and associated communications. Contact: [privacy@jshlaw.co.uk], [telephone], or write to [registered office]. ICO registration number: [●].
  2. Scope
    This Privacy Notice explains how we collect, use, disclose, and protect personal data of Site visitors, enquirers, newsletter subscribers, and marketing recipients. If you become a client, additional client‑specific privacy terms will apply and will be provided at engagement.
  3. What data we collect
  • Data you provide: identification and contact details (name, email, phone, address), professional details, enquiry content, preferences, comments posted on the Site, marketing consents, and any uploads (including media).
  • Technical/usage data: IP address, device identifiers, browser type/version, time zone, operating system, referral source, pages viewed, and interactions. Collected via server logs and cookies/SDKs (see Cookies section).
  • Communications data: subscription status, consent records, delivery/engagement metrics (opens, clicks), and opt‑out requests.
  • From third parties: anti‑spam and fraud‑prevention providers; analytics providers; and services such as Gravatar if you use them. If you post a comment, an anonymised hash of your email may be sent to Gravatar to check if you use it. After approval, your profile image may be visible next to your comment. See Automattic/Gravatar privacy information at https://automattic.com/privacy/.
  1. Purposes and lawful bases We process personal data for:
  • Operating and securing the Site; preventing fraud and abuse (legitimate interests: ensure security and proper operation; legal obligations).
  • Responding to enquiries and providing requested information (contract or pre‑contract steps; legitimate interests).
  • Managing comments and user content, including spam detection (legitimate interests).
  • Email and SMS marketing (consent; or legitimate interests under PECR “soft opt‑in” for existing clients/contacts about similar services, with opt‑out at collection and in every message). Privacy and Electronic Communications (EC Directive) Regulations 2003, SI 2003/2426, reg. 22(3) (UK).
  • Compliance with legal and regulatory obligations, including SRA and anti‑money laundering where relevant (legal obligations; public interest; establishment, exercise, or defence of legal claims).
  • Analytics and performance measurement (consent where cookies or similar technologies are used; legitimate interests for aggregated non‑cookie analytics, where applicable).
  1. Direct marketing and your right to object
  • You can withdraw consent or opt out of marketing at any time via unsubscribe links in emails or by replying STOP to SMS. We will action requests promptly.
  • You have an absolute right to object to processing of personal data for direct marketing. UK General Data Protection Regulation, art. 21(2).
  1. Cookies and similar technologies
  • We use necessary cookies to make the Site work and, with your consent, optional cookies (e.g., analytics, performance, functional). Details are provided in our Cookies Policy and cookie preference tool, where you can manage choices and withdraw consent at any time.
  • WordPress‑related cookies: if you leave a comment, you may opt‑in to saving your name, email, and website in cookies (for convenience). These last up to one year. If you log in, we set temporary cookies to check if your browser accepts cookies (discarded when you close your browser), plus login and display preference cookies (login cookies last up to two days; “Remember Me” persists for two weeks; screen options up to one year). If you edit/publish an article, an additional cookie noting the post ID may be set for one day.
  1. Comments, media, and embedded content
  • Comments: We collect the data shown in the comments form, your IP address, and browser user agent to help spam detection. After approval, your profile picture (via Gravatar, if used) may be visible publicly with your comment.
  • Media: If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors to the Site can download and extract location data from images.
  • Embedded content: Articles may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited the other website and may collect data, use cookies, and track your interaction, including if you are logged in to that service.
  1. Retention
  • Enquiries: typically 24 months from last interaction, unless a matter is opened (then client retention rules apply).
  • Marketing: until you unsubscribe or after months of inactivity, whichever is sooner, unless law requires longer record‑keeping of consent.
  • Comments and related metadata: retained indefinitely to recognise and approve follow‑up comments automatically.
  • Technical logs: typically up to 12 months, unless required for security or legal reasons. We may retain data longer for legal claims, compliance, or as required by law.
  1. Sharing and international transfers
  • We share personal data with service providers acting as processors (hosting, security, email/SMS delivery, CRM, analytics, cookie consent, IT support) under written contracts.
  • We may disclose data to regulators, law enforcement, courts, insurers, professional advisers, or potential buyers of our business where lawful and necessary.
  • Some processors may be located outside the UK. Where transfers occur, we implement appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, and conduct transfer risk assessments as required.
  1. Security
    We implement technical and organisational measures appropriate to the risk, including access controls, encryption in transit (TLS), hardened hosting, and staff confidentiality obligations. No system is completely secure; residual risk cannot be eliminated.
  2. Your rights
    Subject to conditions and exemptions, you have the right to request access, rectification, erasure, restriction, portability, and to object (including to direct marketing), and to withdraw consent at any time without affecting prior processing. To exercise rights, contact [privacy@jshlaw.co.uk]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; 0303 123 1113; https://www.ico.org.uk.
  3. Children’s privacy
    The Site and our marketing are not intended for children. If you are under 13, do not provide personal data. If we learn we have collected data from a child under 13 without appropriate authorisation, we will delete it.
  4. Changes to this Privacy Notice
    We may update this notice from time to time. Material changes will be highlighted on the Site. Continued use of the Site after changes indicates acceptance.

Cookies Policy — JSH Law Ltd

  1. About this policy
    This Cookies Policy explains what cookies and similar technologies (collectively, “cookies”) are, the types we use, why we use them, and how you can control them.
  2. What are cookies?
    Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, and to provide information to site owners. Similar technologies include pixels, tags, SDKs, and local storage.
  3. How we use cookies
  • Strictly necessary cookies: required for site functionality, security, and network management. These do not require consent.
  • Functional cookies: remember choices (e.g., language, preferences) and enhance functionality. Consent required.
  • Analytics/performance cookies: help us understand how visitors use the Site (e.g., pages visited, time on site) so we can improve performance. Consent required.
  • Advertising/targeting cookies: if used, record visits to our Site and pages visited to deliver relevant advertising. Consent required.
  1. Specific cookies we use
    Our cookie preference tool provides details of each cookie, its provider, purpose, duration, and type. WordPress‑related cookies may include commenter convenience cookies (up to one year), session cookies to test cookie acceptance (session‑only), login cookies (up to two days or two weeks with “Remember Me”), screen option cookies (up to one year), and a post‑ID cookie when editing/publishing (one day).
  2. Your choices
  • Consent: On your first visit, a banner asks you to choose which optional cookies we may use. You can accept all, reject all (except necessary), or manage preferences.
  • Change/withdraw consent: You can update preferences at any time via the cookie settings link in the Site footer. If you delete cookies, your preferences may be lost and you may be prompted again.
  • Browser controls: Most browsers allow control of cookies via settings. Blocking all cookies may affect site functionality.
  1. Do Not Track
    We do not currently respond to browser “Do Not Track” signals.
  2. Updates
    We may update this policy and our cookie inventory as our use of cookies changes. Please review periodically.

Contact: [privacy@jshlaw.co.uk].

Email and SMS Marketing Terms — JSH Law Ltd

Effective date: 25/11/2025

  1. Overview
    These Email and SMS Marketing Terms (“Marketing Terms”) govern your subscription to and receipt of marketing communications from JSH Law Ltd (“JSH Law”, “we”, “us”, “our”) by email and SMS. They apply in addition to our Privacy Notice and Website Terms of Use.
  2. Eligibility and consent
  • You must be 18 or over to subscribe.
  • Email and SMS marketing to individuals generally requires your prior consent. Alternatively, where permitted by law, we may rely on the PECR “soft opt‑in” for existing clients/contacts about similar services, provided you were given a simple means to refuse at collection and in every message. Privacy and Electronic Communications (EC Directive) Regulations 2003, SI 2003/2426, reg. 22(3) (UK).
  • By subscribing, you confirm that the contact details provided are your own and that you consent to receive marketing from us at those details.
  1. Types of messages
    Messages may include legal updates, insights, event/webinar invitations, service information, and offers relevant to our practice areas. Frequency may vary but is typically [e.g., 1–4 messages per month].
  2. Charges and delivery
    We do not charge for marketing messages, but your network provider may apply standard message, data, or roaming rates. Message delivery times may vary and cannot be guaranteed.
  3. Opt‑out and preferences
  • Email: Use the unsubscribe link in any email or email us at [marketing@jshlaw.co.uk].
  • SMS: Reply STOP to opt out. For help, reply HELP or contact [marketing@jshlaw.co.uk]. We action opt‑outs promptly.
  • You may also manage topic preferences via links provided in our messages (where available).
  1. Data and privacy
  • We process your personal data for marketing per our Privacy Notice, relying on consent or legitimate interests (soft opt‑in) as applicable. You have the right to object to direct marketing at any time. UK General Data Protection Regulation, art. 21(2).
  • We maintain records of consent and preferences; we share your data with email/SMS delivery providers acting as processors under contract. Some providers may be outside the UK; we implement appropriate safeguards (e.g., UK IDTA or UK Addendum to SCCs) where required.
  1. Acceptable use
    Do not use reply channels to send unlawful, offensive, or harmful content, or to transmit malware. We may suspend or terminate subscriptions for misuse, suspected fraud, or legal/regulatory reasons.
  2. Service changes and termination
    We may modify or discontinue the marketing programme or specific channels (email/SMS) at any time. We may suspend or terminate your subscription if messages are undeliverable or after prolonged inactivity.
  3. Liability
    Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. To the fullest extent permitted, we are not liable for indirect or consequential loss, loss of profit, loss of data, or failures/delays in message delivery outside our reasonable control.
  4. Contact
    Questions about these Marketing Terms or your subscription: [marketing@jshlaw.co.uk] or [telephone].
  5. Governing law and jurisdiction
    These Marketing Terms and any non‑contractual obligations arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to consumer rights to bring claims in local courts within the UK.

S