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McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits After Mazur

There has always been a quiet grey area in the family courts around what a McKenzie Friend actually does in practice. Many litigants in person rely heavily on support, and in some cases that support can become so involved that it begins to look like the case is being run for them. Following the High Court decision in Mazur v Charles Russell Speechlys LLP, that grey area has now been brought into sharp focus. The court has made it clear that there is a legal boundary between supporting a case and conducting it—and understanding that boundary is now essential for anyone navigating proceedings without a solicitor.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits | JSH Law Legal consultation and court paperwork discussion
Key Takeaways for Litigants in Person
  • A McKenzie Friend provides support — they do not run your case.
  • Only authorised or exempt individuals can conduct litigation.
  • The key legal test is who is in control of the case.
  • Crossing the line can expose your case to challenge.
  • Structured support strengthens your position; loss of control weakens it.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits

There has always been a degree of confusion around the role of a McKenzie Friend.

For many litigants in person, the distinction feels blurred. You have support. That support may be experienced, knowledgeable, and heavily involved in your case. In practical terms, it can sometimes feel as though that person is “handling things” for you.

But following the High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), that distinction is no longer something that can be left unclear.

The law draws a firm line between supporting a case and conducting it.

Understanding where that line sits is now essential.

The Role of a McKenzie Friend — What It Is Meant to Be

The role of a McKenzie Friend is well established in the courts of England and Wales. It exists to support litigants in person, particularly in complex or emotionally demanding proceedings such as family cases.

At its core, the role is supportive.

A McKenzie Friend may:

  • Assist with preparing documents
  • Help organise evidence
  • Provide guidance on procedure and strategy
  • Take notes during hearings
  • Offer quiet assistance in court

In some circumstances, and only with the court’s permission, they may also be allowed to address the court.

But even then, the underlying position does not change:

The litigant remains in control of their case.

What “Running the Case” Actually Means

This is where the distinction becomes critical.

Running a case—legally described as “conducting litigation”—goes beyond support. It involves:

  • Making decisions about how the case progresses
  • Sending correspondence on behalf of the party
  • Managing filings and procedural steps
  • Taking responsibility for how the case is conducted

These are not simply administrative tasks. They are the core functions of legal representation.

Under the Legal Services Act 2007, they are reserved to authorised or exempt individuals.

This is the line that Mazur has brought back into sharp focus.

Why This Line Matters Now More Than Ever

For years, there has been a degree of practical flexibility in how cases are supported, particularly where litigants in person are concerned.

That flexibility has, in some areas, led to roles becoming blurred.

The decision in Mazur does not introduce a new rule. What it does is reinforce the existing one—and signal that it will be taken seriously.

The courts are now more alert to:

  • Who is actually making decisions
  • Who is sending communications
  • Who appears to be in control of the case

If the answer is not the litigant, questions may arise.

The Practical Difference — Control

The easiest way to understand the distinction is this:

A McKenzie Friend supports your case. They do not control it.

In a properly structured case:

  • You decide what to do
  • You approve every document
  • You send communications in your own name
  • You take responsibility for the case

Support sits behind that process, not in place of it.

Where that structure is clear, there is no difficulty.

Where it is not, that is where risk begins.

How the Line Gets Crossed (Often Without Realising)

In practice, the line is rarely crossed deliberately.

It tends to happen gradually.

A litigant feels overwhelmed. Someone steps in to “help more”. That help becomes more hands-on. Decisions start being made. Emails start being sent. The case begins to feel as though it is being handled by someone else.

At that point, the structure has shifted.

What began as support may now look, from the outside, like conduct.

And it is how it appears externally that matters.

Why This Can Affect Your Case

If the distinction is not maintained, the issue is not simply theoretical.

It can become a point of challenge.

The other side may argue:

  • That your case has not been properly conducted
  • That procedural steps are open to question
  • That your position should be treated with caution

Even if those arguments do not ultimately succeed, they can create distraction, delay, and pressure.

In litigation, that matters.

The Strongest Position You Can Be In

The strongest position is one where the structure of your case is clear, transparent, and beyond challenge.

That means:

  • You are visibly in control
  • Your decisions are your own
  • Your documents reflect your position
  • Your case is supported, but not run by someone else

This does not weaken your case.

It strengthens it.

A Better Way to Think About Support

The most effective support model is not one where someone takes over.

It is one where you are equipped.

Where:

  • Your case is structured properly
  • Your evidence is organised clearly
  • Your arguments are prepared carefully
  • You understand what you are doing and why

That is what good support looks like.

It is not about removing your role.

It is about strengthening it.

Final Thoughts

The distinction between a McKenzie Friend and someone running a case has always existed.

What Mazur has done is make it impossible to ignore.

Support is allowed. Conduct is restricted. Control must remain with the litigant.

Once that is understood and properly structured, the position becomes clear—and your case becomes stronger for it.

Need Structured Support Without Risk?

If you want support that strengthens your case while keeping you fully in control and compliant, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

Litigants in Person Support in Family Court: What Help Exists — and Why Quality McKenzie Friends Matter

Navigating Family Court without legal representation can feel overwhelming — but you are not without options. While the rise in litigants in person has exposed significant access to justice challenges, a range of support services now exist, from court-based charities to McKenzie Friends offering structured assistance. Understanding what help is available — and the limits of that help — is critical. This guide explains the landscape of litigant support in England and Wales, the role of McKenzie Friends, and why there is an increasing need for ethical, procedurally competent support in modern family proceedings.

Litigants in Person Support in Family Court: What Help Exists — and Why Quality McKenzie Friends Matter

Key Takeaways for Litigants in Person

  • You are entitled to represent yourself in Family Court — and many people now do.
  • Support exists, but it is fragmented and varies in quality.
  • McKenzie Friends can provide structured, strategic assistance — but standards matter.
  • Free support services are valuable but often overstretched.
  • Understanding the limits of each type of support prevents unrealistic expectations.
  • There is a growing need for ethical, professional McKenzie Friends who understand procedure, safeguarding and evidence.

Introduction: You Are Not Alone — But You Must Be Informed

Since the reduction of legal aid in private family law matters, the number of litigants in person has risen significantly. Many individuals now enter the Family Court without solicitors or barristers — not because they choose to, but because they cannot afford representation.

The system has adjusted to this reality. Judges are accustomed to litigants in person. Guidance exists. Court staff assist where they can.

But navigating proceedings without support can feel isolating.

This article explains what support is available to litigants in person in England and Wales, what each service can (and cannot) do, and why there is an increasing need for high-quality, ethically grounded McKenzie Friends.


The Legal Right to Represent Yourself

You have the right to conduct your own case. This is a long-standing principle of access to justice.

The Family Court is governed by the Family Procedure Rules 2010. These rules apply equally whether you are legally represented or not.

The court’s overriding objective requires cases to be dealt with justly and proportionately — and judges must ensure fairness to litigants in person.

However, fairness does not mean advantage. The court cannot act as your legal adviser.


Why Litigants in Person Are Increasing

Key reasons include:

  • Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) removing most private family legal aid.
  • Rising legal costs.
  • Increased complexity of family litigation.
  • Growing awareness of self-representation options.

Children cases involving domestic abuse may still qualify for legal aid, but evidential thresholds apply.

Many parties fall just outside eligibility.


What Free Support Is Available?

1. Court Staff

Court staff can assist with procedural queries (forms, filing, deadlines). They cannot provide legal advice.

2. CAFCASS

In children cases, CAFCASS conducts safeguarding checks and may prepare reports. They are independent officers of the court — not advisers to either party.

CAFCASS Official Website

3. Support Through Court (Formerly PSU)

This charity provides volunteers who:

  • Help organise documents.
  • Offer emotional support.
  • Attend hearings for reassurance.

They do not provide legal advice.

Support Through Court

4. Citizens Advice

Provides general legal information and guidance.

Citizens Advice

5. Domestic Abuse Charities

Where relevant, specialist organisations provide advocacy and safeguarding assistance.


The Role of McKenzie Friends

A McKenzie Friend is someone who supports a litigant in person during proceedings.

The role originates from the case of McKenzie v McKenzie (1970).

Guidance is set out by the Judiciary:

Judicial Guidance on McKenzie Friends

What a McKenzie Friend Can Do

  • Provide moral support.
  • Take notes.
  • Help organise documents.
  • Quietly offer advice during hearings.
  • Assist with drafting documents.

What They Cannot Do (Without Permission)

  • Address the court.
  • Examine witnesses.
  • Conduct litigation formally.

Rights of audience require specific permission.


Why Quality Matters

Not all McKenzie Friends operate to the same standard.

The absence of formal regulation creates variability.

High-quality McKenzie support should include:

  • Strong understanding of Family Procedure Rules.
  • Knowledge of safeguarding frameworks (PD12J).
  • Clear boundaries regarding role.
  • Transparent fees.
  • Professional documentation standards.
  • Data protection awareness.

Litigants are vulnerable. Poor advice can cause procedural damage.


Ethical Considerations

A McKenzie Friend must not:

  • Encourage vexatious litigation.
  • Inflame conflict.
  • Provide misleading assurances.
  • Undermine court authority.

The role should enhance clarity and structure — not escalate hostility.


Why There Is a Growing Need for Professional McKenzie Support

Family cases increasingly involve:

  • Complex safeguarding issues.
  • Digital evidence.
  • Fact-finding hearings.
  • Detailed disclosure obligations.
  • Procedural compliance requirements.

Litigants in person often struggle with:

  • Drafting coherent witness statements.
  • Preparing bundles compliant with PD27A.
  • Understanding the welfare checklist under the Children Act 1989.

Professional, ethically grounded McKenzie Friends bridge that gap.


Emotional Support vs Strategic Support

Support services often provide emotional reassurance — which is important.

Strategic support is different. It involves:

  • Issue identification.
  • Evidence alignment.
  • Procedural awareness.
  • Hearing preparation.

Both forms of support matter.


Risks of No Support

  • Missed deadlines.
  • Procedural non-compliance.
  • Overlong statements.
  • Disorganised bundles.
  • Emotional reactivity in hearings.

Judges cannot compensate for structural disorganisation.


Access to Justice: A Structural Challenge

The Family Court remains under significant pressure.

Delays, listing backlogs and limited judicial time increase the importance of focused preparation.

Litigant support is not a luxury — it is part of modern access to justice.


How to Choose a McKenzie Friend

Ask:

  • What is your experience in family law?
  • How do you approach safeguarding cases?
  • What are your boundaries?
  • Do you provide written engagement terms?
  • How do you protect client data?

Clarity protects both parties.


How JSH Law Supports Litigants in Person

JSH Law provides litigation support services including:

  • Strategic case review.
  • Evidence structuring.
  • Chronology drafting.
  • Bundle preparation.
  • Hearing preparation.
  • McKenzie Friend attendance.

The aim is not to replace solicitors where representation is available — but to provide structured, principled support where it is not.


Book a 15-Minute Consultation

If you are navigating Family Court alone and need clarity about your next step, you can book a short consultation.


Useful Links


Regulatory & Editorial Notice

This article is for general information only and does not constitute legal advice. Each case depends on its own facts and procedural history.

JSH Law provides litigation support services to litigants in person. JSH Law is not a firm of solicitors and does not conduct reserved legal activities.