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McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits After Mazur

There has always been a quiet grey area in the family courts around what a McKenzie Friend actually does in practice. Many litigants in person rely heavily on support, and in some cases that support can become so involved that it begins to look like the case is being run for them. Following the High Court decision in Mazur v Charles Russell Speechlys LLP, that grey area has now been brought into sharp focus. The court has made it clear that there is a legal boundary between supporting a case and conducting it—and understanding that boundary is now essential for anyone navigating proceedings without a solicitor.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits | JSH Law Legal consultation and court paperwork discussion
Key Takeaways for Litigants in Person
  • A McKenzie Friend provides support — they do not run your case.
  • Only authorised or exempt individuals can conduct litigation.
  • The key legal test is who is in control of the case.
  • Crossing the line can expose your case to challenge.
  • Structured support strengthens your position; loss of control weakens it.

McKenzie Friend vs Running Your Case: Where the Legal Line Now Sits

There has always been a degree of confusion around the role of a McKenzie Friend.

For many litigants in person, the distinction feels blurred. You have support. That support may be experienced, knowledgeable, and heavily involved in your case. In practical terms, it can sometimes feel as though that person is “handling things” for you.

But following the High Court decision in Mazur v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), that distinction is no longer something that can be left unclear.

The law draws a firm line between supporting a case and conducting it.

Understanding where that line sits is now essential.

The Role of a McKenzie Friend — What It Is Meant to Be

The role of a McKenzie Friend is well established in the courts of England and Wales. It exists to support litigants in person, particularly in complex or emotionally demanding proceedings such as family cases.

At its core, the role is supportive.

A McKenzie Friend may:

  • Assist with preparing documents
  • Help organise evidence
  • Provide guidance on procedure and strategy
  • Take notes during hearings
  • Offer quiet assistance in court

In some circumstances, and only with the court’s permission, they may also be allowed to address the court.

But even then, the underlying position does not change:

The litigant remains in control of their case.

What “Running the Case” Actually Means

This is where the distinction becomes critical.

Running a case—legally described as “conducting litigation”—goes beyond support. It involves:

  • Making decisions about how the case progresses
  • Sending correspondence on behalf of the party
  • Managing filings and procedural steps
  • Taking responsibility for how the case is conducted

These are not simply administrative tasks. They are the core functions of legal representation.

Under the Legal Services Act 2007, they are reserved to authorised or exempt individuals.

This is the line that Mazur has brought back into sharp focus.

Why This Line Matters Now More Than Ever

For years, there has been a degree of practical flexibility in how cases are supported, particularly where litigants in person are concerned.

That flexibility has, in some areas, led to roles becoming blurred.

The decision in Mazur does not introduce a new rule. What it does is reinforce the existing one—and signal that it will be taken seriously.

The courts are now more alert to:

  • Who is actually making decisions
  • Who is sending communications
  • Who appears to be in control of the case

If the answer is not the litigant, questions may arise.

The Practical Difference — Control

The easiest way to understand the distinction is this:

A McKenzie Friend supports your case. They do not control it.

In a properly structured case:

  • You decide what to do
  • You approve every document
  • You send communications in your own name
  • You take responsibility for the case

Support sits behind that process, not in place of it.

Where that structure is clear, there is no difficulty.

Where it is not, that is where risk begins.

How the Line Gets Crossed (Often Without Realising)

In practice, the line is rarely crossed deliberately.

It tends to happen gradually.

A litigant feels overwhelmed. Someone steps in to “help more”. That help becomes more hands-on. Decisions start being made. Emails start being sent. The case begins to feel as though it is being handled by someone else.

At that point, the structure has shifted.

What began as support may now look, from the outside, like conduct.

And it is how it appears externally that matters.

Why This Can Affect Your Case

If the distinction is not maintained, the issue is not simply theoretical.

It can become a point of challenge.

The other side may argue:

  • That your case has not been properly conducted
  • That procedural steps are open to question
  • That your position should be treated with caution

Even if those arguments do not ultimately succeed, they can create distraction, delay, and pressure.

In litigation, that matters.

The Strongest Position You Can Be In

The strongest position is one where the structure of your case is clear, transparent, and beyond challenge.

That means:

  • You are visibly in control
  • Your decisions are your own
  • Your documents reflect your position
  • Your case is supported, but not run by someone else

This does not weaken your case.

It strengthens it.

A Better Way to Think About Support

The most effective support model is not one where someone takes over.

It is one where you are equipped.

Where:

  • Your case is structured properly
  • Your evidence is organised clearly
  • Your arguments are prepared carefully
  • You understand what you are doing and why

That is what good support looks like.

It is not about removing your role.

It is about strengthening it.

Final Thoughts

The distinction between a McKenzie Friend and someone running a case has always existed.

What Mazur has done is make it impossible to ignore.

Support is allowed. Conduct is restricted. Control must remain with the litigant.

Once that is understood and properly structured, the position becomes clear—and your case becomes stronger for it.

Need Structured Support Without Risk?

If you want support that strengthens your case while keeping you fully in control and compliant, you can book an initial consultation below.


Regulatory & Editorial Notice: JSH Law Ltd is not a firm of solicitors and does not provide regulated legal services. This article is for general information and commentary only and does not constitute legal advice. Any references to legal cases or third-party practices are provided for public interest analysis and educational purposes.

Building a Judicial Review Timeline Using AI – Without losing accuracy, credibility, or the court’s trust

Judicial Review & AI – Part 3


Introduction: why timelines decide Judicial Review cases

In Judicial Review, chronology is not background material.

It is the case.

Before the court considers:

  • grounds,
  • unlawfulness,
  • remedies,

it asks a far more basic question:

What actually happened — and when?

For litigants in person, this is often the hardest part. Court processes generate:

  • fragmented emails,
  • automated notices,
  • partial acknowledgements,
  • long silences,
  • overlapping procedures.

AI can help enormously — but only if used with discipline.

This article explains:

  • why timelines are decisive in Judicial Review,
  • what a JR-ready chronology looks like,
  • how to use AI to build one without introducing error,
  • and how courts assess credibility through structure.

Why Judicial Review timelines are different from ordinary case histories

In most litigation, timelines support argument.

In Judicial Review, timelines establish unlawfulness.

They are used to show:

  • a failure to act,
  • an unreasonable delay,
  • a procedural breach,
  • or a decision taken (or avoided) at a specific moment.

The Administrative Court does not tolerate:

  • vagueness,
  • reconstructed guesswork,
  • emotional narrative.

It expects forensic precision.

That expectation applies equally to litigants in person.


The legal role of chronology in Judicial Review

Under CPR Part 54, claimants must file:

  • a Statement of Facts and Grounds, and
  • evidence supporting those facts.

Facts come first.
Law comes second.

Courts repeatedly emphasise that:

  • arguments cannot float free of dates,
  • unlawfulness must be anchored in time,
  • delay must be measurable, not rhetorical.

A Judicial Review without a clear timeline is usually refused at the permission stage.


Common chronology errors that sink JR claims

Before we look at AI, it is important to understand what not to do.

Courts routinely reject claims where:

  • dates are inconsistent,
  • events are out of sequence,
  • filings are assumed rather than proven,
  • silence is alleged without evidence,
  • timelines mix facts with argument.

A chronology is not:

  • a witness statement,
  • a complaint letter,
  • a narrative of injustice.

It is a neutral factual map.


What a JR-ready timeline actually looks like

A proper Judicial Review timeline has five characteristics:

1. Strict chronology

Events are ordered by date, not importance.

2. Documentary anchoring

Every entry can be traced to evidence.

3. Procedural clarity

Each step is linked to a rule, duty, or process.

4. Neutral language

No argument, no emotion, no speculation.

5. Gap visibility

Silence and delay are shown by absence, not assertion.

AI is excellent at supporting these — if controlled correctly.


Where AI adds real value (and where it doesn’t)

AI is most effective before drafting begins.

At this stage, AI is a:

  • sorting engine,
  • pattern detector,
  • consistency checker.

It is not a fact-creator.


Step-by-step: building a Judicial Review timeline using AI

Step 1: Gather everything (before analysis)

Before using AI at all, you must gather:

  • appeal notices,
  • acknowledgements,
  • emails,
  • court orders,
  • automated responses,
  • postal records,
  • screenshots of portals,
  • chasing correspondence.

If it isn’t documented, it doesn’t exist for JR purposes.

AI cannot rescue missing evidence.


Step 2: Convert documents into machine-readable text

AI works best when documents are:

  • OCR-converted,
  • clearly labelled,
  • date-stamped.

At this stage, AI can assist with:

  • extracting dates,
  • identifying senders,
  • detecting references to procedures.

However, you must manually verify every extracted date.

OCR errors are common — and fatal if unchecked.


Step 3: Create a neutral event list (no interpretation)

This is the most important discipline.

Each timeline entry should follow a simple structure:

  • Date
  • Actor (e.g. appellant, court, listing office)
  • Action
  • Document reference

Example (neutral):

12 March 2025 – Appeal lodged by claimant via online portal. Acknowledgement email received same day.

Not:

The court ignored my appeal.

AI can help strip out loaded language and enforce neutrality.


Step 4: Separate facts from legal significance

At this stage, do not label anything as unlawful.

AI can help you create two parallel views:

  • a pure factual chronology, and
  • a working analysis layer (for your eyes only).

Courts must see only the first.

This separation is critical.


Step 5: Identify silence and delay structurally

Silence is not a single event.

It is a gap between events.

AI can help calculate:

  • elapsed time between steps,
  • number of chasers sent,
  • periods of complete inactivity.

This is where patterns emerge — and where many litigants realise:

  • delay is shorter than they thought, or
  • longer — and more serious.

Both outcomes are valuable.


Step 6: Link events to procedural expectations

Once the factual timeline exists, AI can assist you in mapping:

  • procedural rules,
  • expected next steps,
  • legal duties.

For example:

  • Was acknowledgment required?
  • Was listing discretionary?
  • Was a decision required within a reasonable time?

This is analysis — not evidence — and should remain separate.


Step 7: Identify the moment of failure

Judicial Review usually crystallises around a specific point:

  • a refusal,
  • a deadline missed,
  • a failure to respond after repeated engagement.

AI can help test different candidates:

  • Is the claim premature?
  • Has the duty actually arisen yet?
  • Has time started to run?

This prevents issuing JR too early or too late.


Who is the timeline for?

Your JR timeline serves three audiences:

  1. You
    To understand whether you actually have a public-law issue.
  2. The court
    To assess permission quickly and confidently.
  3. The defendant public body
    Particularly during the Pre-Action Protocol stage.

AI helps align all three.


Targeting the correct public authority

A frequent JR failure is naming the wrong defendant.

Your timeline should make clear whether the issue lies with:

  • a judge’s decision,
  • court administration,
  • listing systems,
  • or processes operated under HMCTS.

AI can help detect where actions (or inaction) originate — but you must decide the legal target.


The court’s perspective: what judges look for

When judges review JR chronologies, they ask:

  • Are dates consistent?
  • Are events evidenced?
  • Is delay objectively shown?
  • Is the claim focused or sprawling?

A clean timeline:

  • builds trust,
  • shortens hearings,
  • increases permission prospects.

A messy one undermines credibility immediately.


What AI must not be used to do at this stage

AI must not:

  • infer facts not in evidence,
  • assume reasons for silence,
  • compress time inaccurately,
  • replace human verification.

The fastest way to lose the court’s confidence is to present a timeline that collapses under basic scrutiny.


Key Takeaways (for litigants in person)

  • In Judicial Review, chronology is the case.
  • Timelines must be neutral, evidenced, and precise.
  • Silence is shown through gaps, not complaints.
  • AI is best used as:
    • a sorting tool,
    • a gap detector,
    • a consistency checker.
  • Every date must be manually verified.
  • A strong timeline often reveals whether JR is viable before you issue.

If your timeline does not clearly show what duty arose, when, and how it was breached, Judicial Review will fail.


How this prepares you for the next step

Once a Judicial Review-ready timeline exists, you can:

  • organise evidence properly,
  • prepare a Pre-Action Protocol letter,
  • apply pressure without issuing proceedings.

That is where AI’s organisational strengths really come into play.


Call to Action

If you are struggling to:

  • organise complex court correspondence,
  • identify whether delay is legally significant,
  • or build a clean Judicial Review chronology,

You may wish to seek structured assistance before taking further steps.


Regulatory & Editorial Notice (JSH Law)

This article is provided for general information only and does not constitute legal advice.

Judicial Review is subject to strict procedural rules and time limits.
Chronology errors can be fatal to claims.

Readers should seek independent legal advice where appropriate before issuing proceedings.

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